As an operation executive at Compass Logistics International, I handle air and sea freight imports and cross trade shipments for various customers in the logistics and supply chain industry. I ensure accurate and timely reporting, pricing, quotations, costing, and shipping details, and I build and maintain effective relationships with customers, suppliers, and team members. I also follow up with overseas agents to ensure timely issuance of bookings and smooth delivery of goods.Prior to joining Compass Logistics, I worked as a customer service representative at Freight Solutions, where I gained valuable skills and experience in freight forwarding and import operations. I also worked as an HVAC technician at Emarat Aloula contracting LLC, I have a Bachelor of Engineering degree in Mechanical Engineering from Anna University, which gives me a solid foundation in the technical aspects of the industry. I am passionate about providing quality and efficient service to my clients, and I am always eager to learn new skills and technologies to enhance my performance and career.