Client: ROGERS COMMUNICATIONS Inc.1) Contact new and existing customers to promote products and services.2) Complete needs based assessments in order to recommend appropriate products and services.3) Consistently meets established program requirements.4) Provides exceptional sales and customer service and maintains established acceptance ratings on quality monitoring tests.5) Accurately inputs, retrieves, and accesses information regarding a customer from a computer system.6) Resolves customer concerns immediately and effectively. Displays professionalism and courtesy at all times.7) Quickly and correctly answers product questions. Has full knowledge of features and benefits of products and services. Seeks to stay informed of program changes.8) Clearly understands the practices and procedures of the department and job responsibilities.9) Offers feedback to program supervisor always based on errors or improving results.

1) Identify, recruit and onboard new channel partners within assigned territoryand maintain relationships with existing partners. 2) Manage sales activities of partners to generate revenue. Coordinate withpartners to create and execute business plans to meet sales goals. 3) Understand customer and business needs to cross-sell and up-sell thecompany’s products. 4) Meets assigned targets for profitable sales volume and strategic objectives inassigned partner accounts.5) Analyze market trends and accordingly develop sales plans to increase brandawareness. 6) Evaluate partner sales performance and recommend improvements. 7) Address partner related issues, sales conflicts and pricing issues in a timelyManner.8) Manage sales pipeline, forecast monthly sales and identify new businessopportunities. 9) Develop positive working relationship with partners to build business andmaintain a high partner satisfaction rate. 10) Stay current with latest developments in the marketplace and competitor activities. 11) Communicate up-to-date information about new products and enhancements toPartners.12) Develop process improvements to optimize partner management activities. 13) Work with partners to develop sale proposals, quotations, and pricing.14) Deliver customer presentations and attend sales meetings and partner conferences.15) Assist in partner marketing activities such as trade shows, campaigns, and otherpromotional activities.

1) Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.2) Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration3) Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies4) Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics5) Partner with email, performance marketing and web teams to design, test and evolve lead nurturing tactics.6) Produce valuable and engaging content for our website and blog that attracts and converts our target groups7) Build strategic relationships and partner with key industry players, agencies and vendors8) Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

1) Expanded our reach in Kerala by setting up new strategies and responsible for its management2) Set up the sales team for the Retail department with B2C Direct Sales Approach.3) Responsible for on-boarding and training for all new recruits.4) Managing a team of direct sales associates and responsible for revenue for Agra region.5) Developed insights on marketing campaigns to assess performance against goals.6) Established, initiated and optimised business development strategies based on company targets, productspecifications, market data and budget factors.7) Completed human resource operational requirements by scheduling and assigning employees.8) Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets.9) Ensured sales pipeline remained full of potential leads and prospects.10) Directed product development efforts using industry-specific tools to increase sales and overall companyproductivity11) Developed relationships with potential job candidates to promote effective communication throughout hiring processes.12) Strategised and implemented successful approaches to revitalize underperforming product lines and create profit generating enterprises.13) Collaborated with peers in other company departments including marketing and sales.14) Created reports and presentations detailing business development activities.15) Completed and submitted monthly and yearly P&L reports to enhance executive decision making.16) Researched and identified opportunities for account growth, account penetration and market expansion

Worked as a Team Leader:1) Ensure smooth and holistic working conditions in the team, providing guidance to associates about various issues, wherever necessary.2) Helping my team in on the spot closing of sales on the other hand helping the clients with the financial procedures.3) Helping in retention of clients for 15 days from the day of arrival of product.4) Helping in taking counselling/demo session, focuses upon telling importance of product, creating need and urgency for on spot conversion of deal.5) To do one to one meetings with each and every employe in the team to achieve weekly and monthly targets.6) Assist the senior manager during numerous marketing campaigns, zeroing in on prospects from the lead dump generated during those campaigns.7) Brainstorming and improving calling pitch of new recruits; providing them with insights for the same.8) Coordinate with the manager and the senior manager during lead allocation as well as lead generation.9) Help take out and convert follow ups for every associate.10) Monitor and ensure that the order punching/revenue punching process is complete before the deadline by the end of the revenue cycle.11) One of the youngest and fastest to be promoted within 3 months of joining the company.

1) Have to do calling for 3 days a week i.e Wednesday, Thursday & Friday.2) Establishing 5-7 bookings on daily bases for conduction’s on Saturday and Sunday.3) Going on conduction on Saturday, Sunday as well as on Monday to meet 8-9 prospect clients in a week.4) On the spot closing of sales and helping the clients with the financial procedures.5) Helping in retention of clients for 15 days from the day of arrival of product.6) Take counselling session, focuses upon telling importance of product, creating need and urgency for on spot conversion of deal.7) To do meetings and achieve weekly and monthly targets.8) To forward Performa Invoices, Quotations with other related information to Buyers & follow up for PendingPayments.9) To ensure that Communication with Buyers related to their Technical Queries / Documentation requirements/Sample & shipment dispatches, etc is sent by the BD.10) Being a solo point of contact between customer and the company.11) To prepare Monthly Reports & handover the same to AM ,GM , BM for presenting in IMM.12) To provide OS* with the details related to Order values, Enquiry values, order amendments, Buyer Index availability, TDOD (for Sale Order).13) Identifying potential opportunities for new business within other parts of the company.14) Working closely with the rest of the Inside Sales team.15) Lead management & maintaining sales record on CRM.