Aravind Ramachandran Email & Phone Number

Chennai, Tamil Nadu, India

• Freshworks creates cloud-based software solutions for businesses. Founded in Chennai, India, in 2010 as Freshdesk, the company has a product suite ranging from sales CRM software to recruitment tools and.
• Scaling up the Support/ billing process
• Constructing a stronger business environment - ANZ
• Pro-active backing and keen knowledge to acquire auxiliary outcomes.
• Helping organizations to own the customer experience and ensure customer satisfaction is delivered.
• Coordinate with various technical and cross-functional teams to facilitate customers’ requirements.

Chennai, Tamil Nadu, India

• Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions.As a Security Operations Officer, Aravind has:
• Handled high-priority dispute cases for VIP / premier customers Voice processing to onshore merchants
• Performed quality checks and pend audit reviews on a regular basis
• Responsible for providing a client-centric experience, by prioritizing the client's requirementsMonitoring mandatory RegZ reports
• Proposed re-engineering ideas to close track stage-by-stage investigations and minimize theturnover time is taken to provide a resolution to the customer
• Managed e-mail queries on time by providing accurate decisions

• McKinsey & Company is a global management consulting firm that serves leading businesses, governments, non-governmental organizations, and not-for-profits. They help clients make lasting improvements to their.
• Travel reimbursement expenses auditing
• Timesheet Management
• Oracle checks on payments
• Have worked closely with AMEX
• Handled remittance