Arbel Ringconada-Zabate

Arbel Ringconada-Zabate Email and Phone Number

Customer Care Specialist/General Virtual Assistant @ Ticketbooth
sydney, new south wales, australia
Arbel Ringconada-Zabate's Location
Metro Davao, Philippines
About Arbel Ringconada-Zabate

Jill-of-all-trades, master in Customer Service with a "can-do" attitude. Committed to setting things in motion to support you or your business whenever necessary.Work experiences over the years, but are not limited to:2008 - 2015 (Call Center Industry)Supervisor in BPOCustomer Service RepresentativeTechnical Support RepresentativeOrder Processing, Returns, and Refunds (Shopify and eBay)2015 - Present (Freelance)Customer Care SpecialistClient ServicesEvents ManagementPhoto Editing (Photoshop and InDesign)Social Media ManagerBasic Web Development (WordPress)Xero (Create and Send Receipts)Order Processing, Returns, and Refunds (Shopify)Lead GenerationPlease feel free to contact me at any moment to discuss work opportunities and possibilities. Here are my details:Email: arbel.ring@gmail.comSkype: Belle.Ringconada Or simply send me a message here on LinkedIn to connect :)

Arbel Ringconada-Zabate's Current Company Details
Ticketbooth

Ticketbooth

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Customer Care Specialist/General Virtual Assistant
sydney, new south wales, australia
Employees:
8
Arbel Ringconada-Zabate Work Experience Details
  • Ticketbooth
    Client Services And Customer Care Specialist
    Ticketbooth Feb 2018 - Present
    Customer Care SpecialistClient ServicesBuild EventsAction RefundsCreate ReportsDesign Electronic and Hardcopy TicketsQuality Assurance
  • Upwork
    Customer Service Representative/Virtual Assistant
    Upwork Nov 2017 - Present
  • The Broad Place
    Virtual Assistant
    The Broad Place Oct 2018 - Mar 2020
    Customer SupportSchedule Social Media PostsUpload Class Schedule to Website (WordPress)Edit/Update Website (WordPress)All other Admin Duties
  • Mebyme
    Customer Service Representative
    Mebyme Oct 2018 - Jan 2019
    Customer Service Representative (e-Commerce/Shopify)Answer Product InquiriesTrack OrdersProcess Label ReturnsIssue RefundsUpdate Product Description in Shopify
  • Fashion Lane (Fashionlane.Com.Au)
    Administrative Assistant
    Fashion Lane (Fashionlane.Com.Au) Dec 2016 - Aug 2018
    Australia
    Customer Support RepresentativeMarketing ResearchPromo Codes UploaderBrand Mapping for the stores' Affiliated E-Commerce SitesCreate and Schedule Social Media PostsAll other Admin Duties
  • Mebyme
    Customer Service Representative
    Mebyme Oct 2017 - Jan 2018
    Customer Service Representative (e-Commerce/Shopify)Answer Product InquiriesTrack OrdersProcess Label ReturnsIssue RefundsUpdate Product Description in Shopify
  • Lead Genius
    Lead Generation Specialist
    Lead Genius Oct 2015 - Feb 2017
    Region Xi - Davao, Philippines
    Advance Lead Researcher
  • Mebyme
    Customer Service Representative
    Mebyme Oct 2016 - Jan 2017
    Customer Service Representative (e-Commerce/Shopify)Answer Product InquiriesTrack OrdersProcess Label ReturnsIssue RefundsUpdate Product Description in Shopify
  • Mebyme
    Customer Service Representative
    Mebyme Oct 2015 - Jan 2016
    Customer Service Representative (e-Commerce/Shopify)Answer Product InquiriesTrack OrdersProcess Label ReturnsIssue RefundsUpdate Product Description in Shopify
  • Teleperformance Careers Philippines
    Operations Supervisor
    Teleperformance Careers Philippines Nov 2013 - Sep 2015
    Region Xi - Davao, Philippines
    Handled a Team of 21 AgentsCreate Action Plan for Teams' KPIMonitor Calls for Quality AssuranceDo Coaching Sessions to Improve/Maintain Agents' KPICreate Daily, Weekly, and Monthly Reports and Present them to the Managers with Action Plans for Outliers
  • Next Bpo Solutions, Inc.
    Customer Support Specialist
    Next Bpo Solutions, Inc. Jun 2012 - Nov 2013
    Davao, Davao Region, Philippines
    Customer Service Representative (e-Commerce/Shopify)Answer Product InquiriesTrack OrdersVerify Customer ClaimsProcess Label Returns and Issue RefundsSubject Matter Expert
  • Vxi Global Solutions, Llc
    Technical Customer Support Representative
    Vxi Global Solutions, Llc Nov 2011 - May 2012
    Davao, Davao Region, Philippines
    Answer Product InquiriesAssist Customers with their Internet Connection IssuesAnswer Billing Queries
  • Stream Global Services (Formerly Etelecare Global Solutions)
    Technical Customer Support Representative
    Stream Global Services (Formerly Etelecare Global Solutions) Aug 2010 - Oct 2011
    Cebu, Central Visayas, Philippines
    Answer Product InquiriesAssist Customers with their Internet Connection IssuesAnswer Billing QueriesSubject Matter Expert
  • Synnex Concentrix Corp (Formerly Link2Support)
    Technical Customer Support Representative
    Synnex Concentrix Corp (Formerly Link2Support) Mar 2008 - Jul 2010
    Davao, Davao Region, Philippines
    Answer Product InquiriesAssist Customers in Setting-up their Networking DevicesSubject Matter Expert

Arbel Ringconada-Zabate Skills

Leadership Microsoft Office Management Microsoft Word Project Management Social Media Microsoft Excel Marketing Marketing Strategy Training Team Leadership Customer Service Strategic Planning Sales Microsoft Powerpoint

Arbel Ringconada-Zabate Education Details

Frequently Asked Questions about Arbel Ringconada-Zabate

What company does Arbel Ringconada-Zabate work for?

Arbel Ringconada-Zabate works for Ticketbooth

What is Arbel Ringconada-Zabate's role at the current company?

Arbel Ringconada-Zabate's current role is Customer Care Specialist/General Virtual Assistant.

What schools did Arbel Ringconada-Zabate attend?

Arbel Ringconada-Zabate attended University Of Southeastern Philippines.

What skills is Arbel Ringconada-Zabate known for?

Arbel Ringconada-Zabate has skills like Leadership, Microsoft Office, Management, Microsoft Word, Project Management, Social Media, Microsoft Excel, Marketing, Marketing Strategy, Training, Team Leadership, Customer Service.

Who are Arbel Ringconada-Zabate's colleagues?

Arbel Ringconada-Zabate's colleagues are Angela Bello, Francis Pardo, Madison Orr.

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