Arben Shabani Email and Phone Number

Responsible for strategic HR consulting and recruitment of specialists and executives for renowned companiesDeveloping customized recruitment concepts to identify and attract top talentConducting structured job interviews and creating detailed candidate profilesClosely collaborating with managers to align job requirements and hiring decisionsContinuously expanding a strong network of potential applicants

Assuming project-based recruitment tasks for fast-growing companiesIndependently creating job profiles and job posting textsEffective candidate search through various channels such as social media and job portalsConducting interviews and preparing detailed candidate assessmentsClose coordination with internal contacts to ensure a smooth hiring process

Responsible for the conception and implementation of talent management strategies for clientsCarrying out recruitment projects to fill specialist and management positions for corporate clientsIndependently creating job requirements and job posting textsEffective candidate search through various channels such as social media and job portalsConducting structured job interviews and creating detailed candidate profilesClose coordination with clients to ensure… Show more Responsible for the conception and implementation of talent management strategies for clientsCarrying out recruitment projects to fill specialist and management positions for corporate clientsIndependently creating job requirements and job posting textsEffective candidate search through various channels such as social media and job portalsConducting structured job interviews and creating detailed candidate profilesClose coordination with clients to ensure a smooth hiring processInternal recruitment for various positions within the company Show less

Advising and supporting clients in achieving their recruitment goalsHandling technical and commercial customer inquiries to ensure satisfaction and customer loyaltyConducting regular performance evaluations with clients on ongoing and completed recruitment campaignsCollaborating with sales staff to drive revenue growth and managing a customer base worth 1.3 million eurosMonitoring and optimizing existing recruitment campaigns to increase performance and… Show more Advising and supporting clients in achieving their recruitment goalsHandling technical and commercial customer inquiries to ensure satisfaction and customer loyaltyConducting regular performance evaluations with clients on ongoing and completed recruitment campaignsCollaborating with sales staff to drive revenue growth and managing a customer base worth 1.3 million eurosMonitoring and optimizing existing recruitment campaigns to increase performance and ROIConducting market and competitive analyses to identify and implement effective SEO strategies for job ads and company websites Show less

Workforce planning: Forecasts, staffing planning, and gap analysis, creating reportsEmployee coaching and development: Focus on sales and competency buildingProject management: Process development, staffing planning and allocation, technical and spatial planningQuality assurance: Ensuring high quality standards across all operational areasCustomer support: Providing hourly reporting, key metrics, and relevant informationInternal training: Instructing… Show more Workforce planning: Forecasts, staffing planning, and gap analysis, creating reportsEmployee coaching and development: Focus on sales and competency buildingProject management: Process development, staffing planning and allocation, technical and spatial planningQuality assurance: Ensuring high quality standards across all operational areasCustomer support: Providing hourly reporting, key metrics, and relevant informationInternal training: Instructing customer advisors and project trainers to ensure qualityRecruitment support: Assisting with recruitment processes and tasks Show less

Implementing coaching and workshops to improve sales performanceSupporting and providing technical advice to employees, trainers, and managersServing as a point of contact for employees on sales processes and toolsEnsuring sales quality based on customer requirementsMonitoring and steering relevant sales KPIs to identify performance trends and develop measures

Handling customer inquiries via email and phoneActing as the first point of contact for customer requests, complaints, and concernsProviding timely and professional resolution of customer issues to ensure high customer satisfactionEscalating complex cases to relevant departments or managementCarefully documenting customer interactions and follow-up actionsIdentifying cross-selling and upselling opportunities through product knowledge and customer… Show more Handling customer inquiries via email and phoneActing as the first point of contact for customer requests, complaints, and concernsProviding timely and professional resolution of customer issues to ensure high customer satisfactionEscalating complex cases to relevant departments or managementCarefully documenting customer interactions and follow-up actionsIdentifying cross-selling and upselling opportunities through product knowledge and customer insightsPresenting additional products and services to satisfy customer needsAchieving or exceeding cross-selling and upselling targets to drive revenue growth Show less

Supporting the office and administrative operationsOrganizing office activities and performing general administrative tasksHandling customer inquiries and requests