- Led and managed a team, ensuring alignment with company goals. - Developed and executed sales and marketing strategies, monitoring market trends. - Managed relationships with key corporate clients, focusing on exceptional service. - Oversaw day-to-day operations, optimizing workflows and maintaining high standards. - Leveraged digital marketing channels and market research to promote products. - Contributed to long-term strategic plans and objectives, aligning with market demands and industry trends.

- Led and managed a 25+ member team, aligning them with organizational goals. - Developed and executed sales and marketing strategies, monitoring market trends. - Oversaw day-to-day operational activities, streamlining workflows and processes. - Focused on team development, providing guidance and motivation for goal achievement. - Conducted in-depth market research to inform improvements and enhancements. - Ensured operational excellence through best practices and quality controls.

- Guided and managed a 10+ member team, ensuring alignment with organizational goals. - Led inside sales and lead generation efforts, contributing to team sales targets. - Ensured adherence to standard operating procedures (SOPs) for service consistency. - Developed and monitored Key Result Areas (KRAs) to optimize team productivity. - Provided feedback and coaching to enhance team performance and recognized achievements. - Addressed customer inquiries, concerns, and escalations, maintaining high satisfaction levels. - Promoted team collaboration, fostering a positive work environment and improving performance.

- Specialized in serving international clients, with a focus on US and European markets. - Crafted custom travel itineraries, considering flights, accommodations, and activities for memorable experiences. - Maintained in-depth destination knowledge, offering expert advice and unique travel packages. - Assisted with travel documentation, including visa applications, to ensure seamless journeys. - Provided 24/7 client support, addressing inquiries and emergencies promptly. - Effectively communicated in multiple languages, facilitating seamless interactions. - Proactively suggested trip enhancements to promote upsells and increase revenue. - Executed crisis management protocols for travel disruptions and emergencies. - Stayed updated on global travel trends and destination developments to offer the latest travel options.

- Engaged in client pitching and direct sales, converting leads into successful transactions. - Played a pivotal role in revenue generation, exceeding sales targets. - Developed and adapted sales strategies to capture market opportunities. - Transitioned successfully to the travel desk, promoting and selling travel packages. - Prioritized customer-centric approach, fostering high customer satisfaction and repeat business. - Conducted market analysis to inform sales strategies and product offerings.

- Specialized in international voice process for the US market.- Promoted AT&T's U-Verse technology, including cellphones, TV, internet, and VOIP.- Utilized CRM tools for client management and database maintenance.- Consistently met and exceeded sales targets.- Engaged directly with clients, offering tailored solutions.- Actively promoted U-Verse technology's features and benefits.- Adapted to dynamic sales environment and changing strategies.- Provided regular sales reports and market insights to management