Benjamin Arbino Email & Phone Number

Manage customer replenishment for all Commercial International Accounts ($20M+) Coordinate any country specific requirements with shipment. Resolve post shipment order/invoicing conflicts.Work with Logistics & Trade Compliance. Manage customer replenishment for larger Commercial US Foodservice accounts – Amazon, Rest. Depot, Clark ($8M+) Provide leadership role in on-going customer relationships Job ResponsibilityWork with the forecasting and parts replenishment departments to coordinate actions for the sales team.Work with compliance engineering- certification needs - when necessary.International & domestic customer / market specific warehouse transfers

Creating and modifying sales order in EpicorDetermining stock availability by analyzing planned and projected inventory levels in comparison to customer forecasts. Referencing data in Epicor and Logility to provide the most up to date stock information.Supporting customers' purchasing personnel and Hamilton Beach sales representatives by answering questions and resolving order issues.Working with customers' web portals to communicate regarding order status and review operational performance metrics.Researching EDI raw data to resolve customer order issues.Reviewing and implementing customer-vendor guides for shipment compliance.Tracking and managing orders in HighJump

Glen Allen, Virginia, United States

Indefinite Contract for Hamilton Beach BrandsCreating and modifying sales order in EpicorDetermining stock availability by analyzing planned and projected inventory levels in comparison to customer forecasts. Referencing data in Epicor and Logility to provide the most up to date stock information.Supporting customers' purchasing personnel and Hamilton Beach sales representatives by answering questions and resolving order issues.Working with customers' web portals to communicate regarding order status and review operational performance metrics.Researching EDI raw data to resolve customer order issues.Reviewing and implementing customer-vendor guides for shipment compliance.

Richmond, Virginia Area

Contract for WestRockManage programs designed to provide world-class service to our customers in the most cost-effective manner possible.Respond to customer needs and work effectively with Commercial teams, Customer Service, Scheduling, and OperationsGenerating and driving metrics to measure effectiveness of programsContributing to the development of new supply chain solutions to meet changing customer requirements

Williamburg, Va

Work with store leadership team through the onboarding process ranging from interviews to facilitating rookie training camp and ensuring new hires are given quality training.Participate in monthly conference calls to discuss best practices within stores in the district as well as upcoming initiatives. Assist in building the bond between consumer and brand by providing superior service and adapting brand stories to retail settings.Serve as a product knowledge resource for consumers and the store team while proactively seeking educational opportunities.Provide assistance to the store leadership team with managing day to day activities.

Williamsburg, Va And Cincinnati, Oh

Achieved Team Member of the Month status as one of 75 top sales performers in the store. Performed cashiering activities in areas of sales, returns, exchanges, and enforcing store policies.Worked in shipping and receiving utilizing inventory management software to ensure efficient planning and processing of inbound shipments.Utilized customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales.Worked as a stretch lead assisting store leadership with managing the stores day to day activities.

Qingdao, Shandong, China

Tested and reviewed ReSource Pro’s current processing systems and workflows while providing feedback to optimize the entire processing mechanismHeld department wide workshops to promote customer service and cultural learning.Attended company development activities.

Williamsburg

Assisted Sales Manager in the sales of Levi's clothing. Attended promotional meeting with production department. Assisted in the promotion of products. Assisted in price change within the department. Attended company development activities.

Great Wolf Lodge - Williamsburg

Worked independently or with another coworker with sales in an outside hut. Assisted customers with working the rock wall and demonstrated the proper techniques. Watched over customers on the rock wall to ensure safety. Managed the mini golf course for cleanliness and proper functions. Managed the sales of Cabanas to interested customers and promoted the Cabana sales.

Bachelor'S Degree, Economics And Supply Chain Management & Analytics

Activities and Societies: Tau Sigma National Honor Society

Education record

Activities and Societies: Developing and Emerging Nations SocietyDean's List Spring Semester; 4.0

Associate'S Degree, Science

Advanced Degree

Activities and Societies: Future Business Leaders of AmericaPresident of Future Business Leaders of America Soccer 07-11 Football 10-11.