Vicky Phelan Email & Phone Number

Bradford, Gb

Within this role I predominantly manage clients post, phone calls and visitors, along with overseeing the day to day running of the business centre.Keeping an accurate and up to date ACT client database and inputting sales orders and supplier invoices onto Sage.Managing Comms cabinet and liaising with our IT Company to arrange and manage clients telephone and internet connections.In addition, I am responsible for the creation and maintenance of the company website and… Show more Within this role I predominantly manage clients post, phone calls and visitors, along with overseeing the day to day running of the business centre.Keeping an accurate and up to date ACT client database and inputting sales orders and supplier invoices onto Sage.Managing Comms cabinet and liaising with our IT Company to arrange and manage clients telephone and internet connections.In addition, I am responsible for the creation and maintenance of the company website and online marketing. Show less

Heckmondwike, England, United Kingdom

Director/Owner (February 2012 – Present) Concentrating on the essential digital channels that comprise a successful online marketing campaign, I focus on maximising brand exposure via brand appropriate digital platforms and website. This integrated approach enables my clients to develop their revenue streams in the fast-moving digital arena, as well as providing an offering which emphasises their current marketing opportunities, via traditional channels. My unique… Show more Director/Owner (February 2012 – Present) Concentrating on the essential digital channels that comprise a successful online marketing campaign, I focus on maximising brand exposure via brand appropriate digital platforms and website. This integrated approach enables my clients to develop their revenue streams in the fast-moving digital arena, as well as providing an offering which emphasises their current marketing opportunities, via traditional channels. My unique understanding of the digital marketing sector results in clients receiving a genuinely beneficial service. Show less

Covering a series of key duties including client liaison, business relationship management and web 2.0 functionality, my role encompassed a wide variety of core activities.In addition, I was instrumental in managing a number of specific client web projects, covering a wide spectrum of industry sectors.

Bradford, United Kingdom

Initially working within a newly formed Pension Review project, my role as Administrator rapidly progressed to encompass Data Gathering. From this, I was fast-tracked to become the Data Gathering Team leader/IT liaison. Within this role, I developed the full departmental processes and procedures, as well as devising from first principles a case management programme to manage and monitor cases, from initial analysis, to establish whether cases were mis-sold.Once the department was fully… Show more Initially working within a newly formed Pension Review project, my role as Administrator rapidly progressed to encompass Data Gathering. From this, I was fast-tracked to become the Data Gathering Team leader/IT liaison. Within this role, I developed the full departmental processes and procedures, as well as devising from first principles a case management programme to manage and monitor cases, from initial analysis, to establish whether cases were mis-sold.Once the department was fully functional, my role expanded to include general IT liaison, following which I became an IT Support & Development Assistant. In this role, I created bespoke packages, as well as providing existing package support and maintenance. My experience in this function included the utilisation of Visual Basic, SQL, the provision of Network Administration and general IT support. Show less

Leeds, United Kingdom

Occupying a pivotal role within a key division of the organisation, my duties encompassed budgetary analysis and control, human resources, event & conference organisation, vehicle maintenance and payroll administration.In addition, I devised and implemented several organisation-wide IT initiatives, with the aim of streamlining the use of technology and database driven data storage and mining.Furthermore, I was heavily involved with the implementation of a financial advisor… Show more Occupying a pivotal role within a key division of the organisation, my duties encompassed budgetary analysis and control, human resources, event & conference organisation, vehicle maintenance and payroll administration.In addition, I devised and implemented several organisation-wide IT initiatives, with the aim of streamlining the use of technology and database driven data storage and mining.Furthermore, I was heavily involved with the implementation of a financial advisor academy programme.Prior to this role, I undertook the position of client liaison officer, working directly with a team of senior financial advisors, providing support with lead management, new business processing, existing client relationship management. Show less

C&G Website Design, Pass With Distinction

Website Design

C&G Computerised Accounting, Pass With Distinction

Computerised Accounting

C&G Visual Basic Programming

Visual Basic Programming Level 1

Integrated Business Technology

Integrated Business Technology

Business Administration Nvq Level 3

Business Administration NVQ Level 3

Business Administration Nvq Level 1

Business Administration NVQ Level 1