Manager, Customer Success
Current* Generated revenue by contacting current customers to upsell products and services, creating a monthly forecast on potential clients potentially closing on a deal and servicing new locations.* Accelerated customer satisfaction by conducting ongoing account meetings, reviewing and analyzing customer account trends to make recommendations and consulting with customers to understand business goals.* Key contributed to sustaining quality service by providing ongoing support to customers and advising internal stakeholders on decisions regarding customer requirements and product features.