Program Manager - Business Strategy & Transformation, Stakeholder Communication, and Branding Executive Assistant to the Managing Director

Business Process Re-engineering • Performed As-Is analysis of contract process to assess contract lifecycle management across various KRAs • Coordinated with cross-functional Teams & key account managers for stakeholder mapping and voice of process• Conducted internal audits to ensure legal compliance according to CICRA• Showcased reduction of lost sales revenue by performing RCA for backdated & N&V contracts• Performed pareto analysis to assess sales revenue trends & proposed logarithmic pricing scale• Reviewed & devised contract flow SOP for effective sales pipeline and opportunity management• Defined various KPIs for effective assessment & monitoring of sales performance across all business verticals• Developed a dashboard for monitoring contracts & sales performance management using Tableau• Deployed additional features on CRM software to integrate and centralize communication channels• Conceptualized creation of clause library for better monitoring of service level agreement (SLA)• Recommended strategies for reducing issuance of credit notes & commitment errors • Executed VAF Analysis & eliminated NVAs showcasing reduction in Contract Execution Cycle Time

• Conducted in-depth market research and analysis to identify key trends, opportunities and challenges & facilitated activities related to business development, gathering investor intelligence, gathering target industry metrics, and intelligence on peers of the target industry.• Evaluated potential investments based on criteria such as EBITDA Multiples, DCF Analysis & Comps• Assisted in Due Diligence by reviewing Financial Statements & conducting Financial Risk Assessment