Archell Atienza Email & Phone Number

Makati, National Capital Region, Philippines

Makati, National Capital Region, Philippines

• The Quality Assurance Associate is responsible for all evaluation and support needed by Operations in relation to calls done. Some of our main functions are to:
• Listen to and rate calls using the specified monitoring forms
• Accurately encode evaluation findings in the QA Tracker
• Facilitate Call Calibrations with recruiters and/or accounts
• Create Internal Communication based on the most recent findings for the week
• Present/Suggest action plans based on critical callouts for the week/month

NCR - National Capital Region, Philippines

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
• Sets up interviews between candidates and hiring managers.
• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Level 21, Fort Legend Towers, Bonifacio Global City 3rd Ave. Cor 31st St.

• Helped our Australian counterparts to booked in a settlement.
• Conducted daily workflow of all loan applications.
• Performed document searches and established loan files.

NCR - National Capital Region, Philippines

• Provided one-on-one online class with Chinese students.
• In charge with planning, preparing and delivering of lessons.