With 15+ years of surging both team member and customer satisfaction, while impacting the bottom line by tens of millions of dollars, I have experience driving process improvements gaining massive bottom-line impact. I have also built a reputation as an implementer of bold ideas and best practice processes that grow organizations, while successfully identifying opportunities to eliminate waste. I am known for proactively engineering innovative solutions, always seeking to improve the status quo. As a dynamic team leader with a passion for managing cross-divisional, cross-functional groups, I ensure employee engagement and empowerment through active training and mentoring. I can also make forward-thinking recommendations that influence your top leadership to move your business to action. My success is also tied closely with my ability to create compelling methods of cost savings which might greatly benefit your organization. However, my intense focus on joining together the objectives of the enterprise and the goals of the employees has been the cornerstone of my leadership strategy and the key to my success.Recognized Authority ✯ Change Agent ✯ Public Speaker ✯ Customer Experience ChampionOpen Communication ✯ Transformation ✯ Strategic Leadership ✯ Performance Development✔️ Expert in Operational Acumen✔️ Impressive Process Improvement & Cost Containment✔️ Global Visionary LeaderKey Skills: Strong executive presence with a keen business sense ✦ Solid business ethics ✦ Innovative problem solver ✦ Natural leadership instincts ✦ Consistently handpicked to lead projects where others have failed ✦ Easily works with & influences foreign cultures ✦ Impeccable record of success ✦ Unmatched work ethic ✦ Decisive decision maker to achieve strategic objectives.
Listed skills include Finance, Strategy, Credit, Business Analysis, and 16 others.
