This company specializes in the property agency sector, offering a lettings software platform called TecLet—an automated portal designed to streamline the lettings process and reduce hassle for letting agents. TecLet enhances efficiency by supporting customer journeys and automating a significant portion of the administrative tasks involved in creating and managing tenancies, from inception through to renewal.My contributions to TecLet include:Developing forms and API services for collecting and processing property, tenancy, tenant, and landlord information.Implementing document generation, email communication, filtering services, and key tenancy functions such as termination, renewals, and status management.Handling tenancy imports, creating tenancy to-do messages, automating agent tasks, and managing agency and staff permissions.Additionally, I worked on a customer relationship management (CRM) platform tailored for estate agents. This platform integrates various tools for sales, lettings, property management, and client accounting into a unified solution, supporting clients throughout the sales or lettings journey.My contributions to TecCRM include:Developing workflows for instruction and applicant cards, guiding them from the enquiry stage to deal completion.Implementing lead management features, allowing the conversion of leads into applicants, instructions, and properties within the system.Creating dashboards for agency and staff statistics.Developing reporting services and daily property broadcast emails.Facilitating business referrals for property boards.Managing valuations, viewings, compliance, and the progression of instructions to the pre-public stage.Integrating API services for publishing property advertisements on platforms such as Rightmove, Zoopla, and OnTheMarket, enabling agents to create and manage offers, and finalize deals as part of the sales journey.