Goal-driven and highly motivated professional with extensive experience in enhancing business turnover and productivity within the hospitality and sales industry. Solid track record in managing business operations, driving service excellence, and exceeding business goals, sales targets and KPIs. Multilingual communicator with proven capabilities in problem-resolution, stakeholder engagement, and cross-company collaboration with comprehensive skills in cultivating lucrative business relationships. Influential leader adept in delegating, training, and coaching cross-functional and performance-driven teams, while creating an inspiring work environment with a culture of open communication. Strategic thinker, proficient in MS Office Suite with exceptional organisational and time management skills.