Appointed as a Customer Quality Engineer specializing in Automotive and Data Communication Products, leading a collaborative effort with a global cross-functional team to enhance both process and product quality.Highlights : November 2023 : Bronze Award : Best Improvement Project Award - Zero out Q4 Label Packaging Defects

- Proactively monitored and implemented actions to uphold the Cost of Poor Quality Target, ensuring sustained efficiency.- Earned certification as a Subject Matter Expert for the Molex Operating System.- Elevated relationships with Global Business Partners and Stakeholders by meeting and exceeding their standards.- Spearheaded Improvement, Innovation, and Error-Proofing Projects, fortifying Cross-Functional Teams and contributing to company breakthroughs.- Successfully reduced Customer claims by an impressive 52%.- Proficiently supported SAP systems and addressed blocked stocks as needed.Highlights:November 2022 - Best Error-Proofing Project Award (Online Centralize Printing Label and Automated Label Checker)November 2022 - Bronze Best Quality Award(40% Overall Improvement)Zero Defect Advocate CY22 - Contribution in showcasing thru digitization and error-proofing

Engaged in Zero Defect Management for DC, MBT, and Test Machines, served as the Quality Coordinator, and played a crucial role in Continuous Improvement initiatives. Responsible for analyzing New Product Evaluation and Qualification, including the assignment of dispositions.

Implemented automated triggering of WECO Rule 2 and 3 in Samsung SPC Management, enhancing process capability, particularly in module dimension. Additionally, initiated FMEA for Human Error Improvement across all module processes, ensuring adherence to customer standards and satisfaction.

Implemented a monitoring scheme aimed at reducing defect parts per million (PPM). Enhanced OGP measurements by incorporating Pocket Jig Alignment Monitoring. Evaluated statistical process control (SPC) computations using process capability analysis.

Implemented TightVNCServer for assessing the connectivity of a specific device (router). Additionally, devised a comprehensive network graphing solution with Cacti, enabling users to poll services at predetermined intervals.