• Supervise and motivate 70+ staff employees.• Identified issues of lack of communication, progress tracking, and transparency amongst teams.Implemented Monday.com, a workOS system, to automate workflows and track progress of projects.• Provide hands-on assistance to customers, assessing needs and maintaining current knowledge ofconsumer preferences.• Help with planning schedules and delegating assignments to meet service demands on daily basis.• Plan and direct staff… Show more • Supervise and motivate 70+ staff employees.• Identified issues of lack of communication, progress tracking, and transparency amongst teams.Implemented Monday.com, a workOS system, to automate workflows and track progress of projects.• Provide hands-on assistance to customers, assessing needs and maintaining current knowledge ofconsumer preferences.• Help with planning schedules and delegating assignments to meet service demands on daily basis.• Plan and direct staff training and performance evaluations to develop and control sales• Develop loyal and highly satisfied customer base through proactive management of team customerservice strategies.• Maintain team efficiency by strategically delegating daily activities, monitoring output, and rewardingpositive contributions.• Conduct weekly staff meetings in person and via Zoom to motivate staff members, address concerns andquestions, plan improvements, and evaluate progress toward goals.• Set, enforce, and optimize internal policies to maintain responsiveness to demands.• Create financial reports, analyze, and interpret data, including expenses and revenues using MicrosoftExcel, Square, and Quickbooks.• Approve regular payroll submissions for employees.• Remedy issues and conflicts among workers.• Liaison between developers and higher management to develop custom scheduling iOS application for Excel Academy Show less

• Developed strategies for 137% increase in sales from previous year through effective networking andmarketing strategies to grow new business and increase productivity.• Analyzed sales and marketing data for improved strategies.• Managed sales promotions and marketing strategies on major social media sites using custom appsand dashboards.• Developed and implemented SEO techniques with assistance of Google Analytics to maximizeinternet traffic and presence.• Produced… Show more • Developed strategies for 137% increase in sales from previous year through effective networking andmarketing strategies to grow new business and increase productivity.• Analyzed sales and marketing data for improved strategies.• Managed sales promotions and marketing strategies on major social media sites using custom appsand dashboards.• Developed and implemented SEO techniques with assistance of Google Analytics to maximizeinternet traffic and presence.• Produced quarterly P&L statements using Excel to enable research into loss-reduction strategies.• Oversaw preparation of marketing copy, images, videos, emails, and other collateral. • Captured new customers by optimizing business strategies and launching new tutoringprograms to diversify offerings.• Considered business demands and customer preferences when developing pricing structures andmarketing plans. Show less

• Initiated new learning methods to achieve total student comprehension while curbing learning time.• Efficiently managed day-to-day educational operations, including lesson planning, student guidance,curriculum implementation and continuous improvement of industry best practices. Assisted studentswith homework using curriculum and materials provided by program.• Reviewed formative and summative data and information from diagnostic tests to accurately assessstudents.•… Show more • Initiated new learning methods to achieve total student comprehension while curbing learning time.• Efficiently managed day-to-day educational operations, including lesson planning, student guidance,curriculum implementation and continuous improvement of industry best practices. Assisted studentswith homework using curriculum and materials provided by program.• Reviewed formative and summative data and information from diagnostic tests to accurately assessstudents.• Taught study skills and other methods for test preparation.• Motivated students towards learning and studying to build self-confidence and reduce fear of failure. Show less

• Met with patients to discuss medical histories and current complaints.• Reviewed patient files and records, including allergies, problems, medications, and immunizationstatuses.• Diagnosed issues and implemented treatment plans to resolve problems and help manage symptoms.• Ordered and executed various tests, analyses, and diagnostic images to provide information on patientcondition.• Conducted physical assessments of relevant body areas and performed standardized… Show more • Met with patients to discuss medical histories and current complaints.• Reviewed patient files and records, including allergies, problems, medications, and immunizationstatuses.• Diagnosed issues and implemented treatment plans to resolve problems and help manage symptoms.• Ordered and executed various tests, analyses, and diagnostic images to provide information on patientcondition.• Conducted physical assessments of relevant body areas and performed standardized tests to checkresponses. Show less

• Evaluated and revised lesson plans and course content to achieve student-centered learning.• Applied various teaching aids to minimize learning gaps and instruct and motivate students.• Monitored student progress through test administration and adapted learning plans to optimizeprogress.