Archit Kumar Email and Phone Number
Archit Kumar personal email
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Archit is a competent leader with 12 years of experience in Inside Sales, Offline Retail Distribution, Program Management, Sales Excellence & Operations Management. He has built multiple revenue channels from scratch & scaled them. Has handled a team of over 250 inside sales professionals pan India and driven over 3k front line sales exe. via multiple channels for cross sell & up sell. He did his MBA in Marketing Management from KJ Somaiya, Mumbai and Executive Certification from ISB Mohali. His expertise spans in the Insurance, Payments, Fintech, Digital Marketing, E-commerce industries across below mentioned domains:Inside Sales | Growth Strategy | Cross Sell | Customer Success | Direct Sales | Offline Retail Distribution | E-commerce Seller Onboarding | Merchant Onboarding | Campaign Management | Revenue Enhancement | Data Analytics | Vendor Management | Payment Solutions | P&L Management
Netambit
View- Employees:
- 143
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Vice President SalesNetambit Jun 2024 - PresentNoida, Uttar Pradesh, IndiaBusiness Lead for Meta, Amazon & Credit Cards verticals. ~ Leading merchant onboarding for Meta (Facebook, Instagram & Whatsapp for Business)~ Seller onboarding for Amazon~ Credit Cards sourcing
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General Manager - Cross Sell & Growth (Edc Vertical)Paytm Apr 2023 - Jun 2024Noida, Uttar Pradesh, India1. Revenue Management: Spearheading cross sell initiatives for Retail EDC Channel - Insurance, Credit Cards & Store Voucher~ Insurance- Driving 10k monthly insurance policies with 60L prem. Scale up to 2 Cr+ monthly prem.~ Credit Card- 2k+ cards contributing to 20L/month revenue. Scale up 5x to 1Cr/month revenue~ Store Voucher- 2.5k SV deployment with 5L/month revenue. Scale up to 40k active merchants & 20L/month revenue2. P&L Management: Own P&L for Cross Sell. Current monthly revenue of 40L+. Scale up to 5X revenue in FY'25. 3. Sales Strategy: Interface with business & tech leaders, partner with sales teams to scale up cross-functional initiatives & drive profitability -
Deputy General Manager Growth - Paytm (Offline Payments - Edc Vertical)Paytm Mar 2021 - Mar 2023Noida, Uttar Pradesh, IndiaProgram Lead - Growth, Payments & EMI~Program lead for Growth & Offline Distribution- Managing EDC Revenue, Merchant relationship & Affordability (Bank/Brand EMI) business~ Offline distribution team of 150 KAMs & 9 SHs in top 40 cities~ Portfolio management with a GMV of Rs. 2000 Cr. & Rs. 100 Cr. EMI ~ Onboarding Marquee & long tail merchants pan India – CDIT, Non CDIT~ Channel P&L – Minimize Chargeback, Drive Net Take Rate & Profitability~ Sales Excellence – KPIs, Payout, Incentive/Contest, FSM, Mobcast~ Program Execution, Data Analytics, Sales patterns & InsightsHead Inside Sales & Customer Success:~ Heading Paytm inside sales vertical with monthly 4k EDC deployments ~ Monthly GMV contribution of 200 Cr. (50k devices) from 4 contact centers & 200 executives~ Drive agent productivity metrics: talk, wrap, idle, no. of calls, connectivity, sales, deployment, conversion%~ Digital lead generation: OBD, P4B app, FB, Google, etc.~ Customer digital footprint, win-back strategy for churn merchants ~ Running premium customer success desk for on call merchant assistance~ Stakeholder management & review cadence with the partners/vendors
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Senior Manager- Inside Sales And CrmHdfc Life Apr 2019 - Feb 2021Mumbai, Maharashtra, IndiaRevenue management:~ Heading inside sales channel with an annual revenue ~1300 Crs~ Cross-sell through Payout Recycling, Customer Service & NPS ~ Handling tele-sales for H-Bank, Group Annuity& HDFC Securities~ Managing partner funded business models (HDFC Sec., H-Bank, NSDL)~ Exploring new growth avenues & campaign management for lead gen.~ 13th month persistency collections for the tele sales businessBusiness monitoring & budgeting:~ Data Analytics & developing customer propensity model~ Handling P&L – Reducing cost & increasing revenue MoM~ Vendor management, new partner on-boarding & SLA finalizationProgram management & Review cadence:~ Heading the program for FT, partner funding & PASA opportunity~ Driving org. initiatives like Data Lake, Customer 360, Payout Recycling, Employee & Customer PASA, HNI Calling, etc.~ Dash boarding & review cadence with stakeholders -
Manager- Inside Sales, Crm & StrategyHdfc Life Nov 2015 - Mar 2019Mumbai, Maharashtra, IndiaInsides Sales Channel Management~ Digitalizing the payout recycling process & system development for integrating TEBT with LifeAsia for FT~ Vendor management, SLAs creation and finalization~ Reducing cost of acquisition from 60% to 28% and increasing organisation's profitability~ Improving business metrices like SPAPD, per agent productivity and increasing MoM revenue
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Branch Manager- Direct Sales ChannelHdfc Life Jun 2014 - Oct 2015Gurgaon, IndiaOffline Sales & Operations Management:~ Setting up a new Sales Channel (DSC) in Gurgaon and recruiting a team of 8-10 Direct Sales Managers~ Business Development- Managing portfolio of existing clients, cross-selling and up-selling~ New client acquisition through SLG and references from clients~ Liaising with the Underwriting and Operations team for issuance of the sourced business
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Management Trainee- Direct SalesHdfc Life Jun 2013 - May 2014Mumbai Area, IndiaDirect Sales:~ Vendor Management- Assisting in bringing new vendors on board like Policy X, Policy Tiger, etc~ Process Augmentation- integrating Vendor's LMS with HDFC Life's CRM to reduce the Lead Time~ Setting up 2 new processes- Voice of Customer (VOC) and Escalation Helpdesk
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Intern For Marketing And Corporate CommunicationsIfast Corporation Apr 2012 - Jun 2012MumbaiSummer Intern for Marketing and Corporate Communications at iFast Financial Pvt. Ltd. (Fundsupermart.com, Mumbai) ~ Ran a successful campaign named “FSM Junior” to drive awareness about Mutual Funds and promoting Fundsupermart.com in affluent housing societies and international schools~ Event Management for conducting the BTL activity -
Student Counsellor & Relationship ExecutiveRoots Education Pvt. Ltd. Jun 2010 - Jan 2011New Delhi~ Counseling students for MBA preparation and career opportunities. ~ Business Development- conducting seminars and marketing campaigns in Delhi University for lead generation~ Planning and strategizing the monthly enrolments and administration related activites
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Summer InternThe Park Hotels Jun 2008 - Oct 2008New Delhi~ Specialized in Front Office Operations~ Assisting the customers for check-in and check-out processes for individuals and groups~ Checking the rack rates & room allocation~ Room service & upkeep of the rooms~ Customer handling at the reception area
Archit Kumar Skills
Archit Kumar Education Details
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Executive Education Program -
Customer Operations Performance CenterContact Center And Customer Experience Management -
Ihm-Pusa, New DelhiHotel And Hospitality Administration
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St. Pauls College, LucknowScience
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Sales & Marketing
Frequently Asked Questions about Archit Kumar
What company does Archit Kumar work for?
Archit Kumar works for Netambit
What is Archit Kumar's role at the current company?
Archit Kumar's current role is Vice President Sales @ NetAmbit | META | Amazon | Ex- Paytm | Ex-HDFC | ISB | KJ Somaiya | COPC Certified.
What is Archit Kumar's email address?
Archit Kumar's email address is ar****@****ail.com
What schools did Archit Kumar attend?
Archit Kumar attended K.j. Somaiya Institute Of Management Studies And Research, Indian School Of Business, Customer Operations Performance Center, Ihm-Pusa, New Delhi, St. Pauls College, Lucknow, K J Somaiya Institute Of Management.
What are some of Archit Kumar's interests?
Archit Kumar has interest in Economic Empowerment, Environment, Education, Disaster And Humanitarian Relief, Health.
What skills is Archit Kumar known for?
Archit Kumar has skills like Marketing Management, Sales, Beverage, Students, Market Research, Competitive Analysis, Digital Marketing, Lunch, Entrepreneurship, Event Management, Career Opportunities, Data Conversion.
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Archit Kumar
Utilizing Ai/Ml To Solve Product Compatibility For Amazon Marketplaces Across Globe | Iim BangaloreBengaluru -
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1adlittle.com -
Archit Kumar
India
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