Arda Burnaz Email & Phone Number

İstanbul, İstanbul, Tr

• Creating, training, and managing the performance of the sales team.• Managing key client relationships and maintaining high levels of customer satisfaction.• Setting and driving the achievement of monthly and annual sales targets.• Managing the sales and integration processes.• Contributing to product development and preparing the necessary documentation.• Conducting market research to align product offerings with market needs.• Performing industry analysis to identify and target relevant sectors.• Supporting product implementation and integration efforts.• Providing post-sales support and driving client success.

Istanbul/Turkey

• Preparation of daily, weekly and monthly sales reports for executive management,• Calculation of monthly bonuses allowances,• Preparation of monthly profit and loss (P&L) tables for executive management,• Daily tracking and registration of processing of bank accounts,• Managing the development of software used and integration to the system,• Monthly preparation of credit aging reports based on sales regions,• Detection of unbilled payments, tracking of collection and informing related units,• Preparation of sales and profitability reports based on regions and offices for executive management.

Istanbul, Turkey

• Responsible for Marmara, Aegean and Middle Anatolia regions, • Purchasing of raw materials and requisites,• Logistics management of raw materials,• Reporting of purchasing,• Management and maintenance of offers,• Supplier communication and management of payments• Sales and logistics of biproducts • Organization of visits to potential customers.

Istanbul, Turkey

• Increasing store profits by effective store planning and close tracking of KPI goals,• Increasing staff performance via dense orientation, close collaboration and continuous training,• Executive support to other stores in need of urgent support,• Development of innovative projects applied at area level (Training Cycle, KPI It, Sales League, etc.)• Management of open-up processes and procedures for new stores in the area,• Successful execution of operational tasks and standart processes (Reporting, ensuring store arrangement and hygiene, etc.)• Concurrent management of other stores in the area along with main store of responsibility,• Various rewards in general and regional in-company contests such as:o 1st place in Customer Conversion Rate Contest,o Highest degree reward in Yearly Sales Contest (2 successive years),o 1st place in Customer Loyalty Card Sales and Sales with Loyalty Cards Contest,o 2nd place in Low Labor Turnover Contest

Istanbul, Türkiye

• Identification of process nonconformities, planning of corrective and preventive actions,• Financial planning and tracking such as cashflow control and current payments, • Market expansion by introduction of new business sectors following a market research study,• Expansion of customer portfolio by face to face meetings with potential and current customers,• Production planning, stock tracking, product dispatching and billing,• Tracking and increasing customer satisfaction via post-sales meetings,• Long term planning activities utilizing methods such as risk analysis and competitor analysis.

Istanbul, Turkey

• Redesign of operations processes,• Realization of novel concepts without additional cost,• Enhancement of financial turnover by increasing customer loyalty via publicity campaigns,• Responsibilities such as recruitment and training of staff as well as purchasing,• Tracking of product and service quality.

Istanbul, Turkey

Istanbul, Turkey

• Contractual consultancy throughout foundation,• Staff training, menu formation, purchasing, definition of hygiene standards.

Istanbul, Turkey

• Configuration of dining hall, canteens, cafeteria and VIP saloons from construction, • Recruitment, training and purchasing responsibilities.

Istanbul, Turkey

• Management of a team of 50,• Responsible for recruitment, training, purchasing and stock tracking,• Establishment of ISO-9001 and HACCP standards and related trainings,• Responsible for catering services from preparation of offers to post-evaluation.

Bilgisayar Programcılığı

Lisans, İşletme