As a technology consultant and KAM;Ardahan follows all automation and software projects in the accounts he owns within the scope of KAM and acts as a bridge between the developer team and the customer. Analyzes and documents new incoming requests. Ensures customer satisfaction and profitability through periodic meetings.Takes part in lowcode platform projects such as Power Automate, Mendix, UiPath and other artificial intelligence-based software projects. assumes product ownership of software projects within the scope of PLM and supports partners at every stage. It reaches potentials and supports pre-sales activities so that projects can be scaled.

As Team Lead;• Ensuring coordination within the Analyst Team.• Assigning the analyst team for the projects.• Monitoring and reporting the efforts of the analyst team for RPA projects across the company.• Execution and reporting of the training of the analyst team.Inspire, motivate and provide suggestions to help BA team members reach certain goals.As BA:• Determination of potential Robotic Automation/Test processes. (Opportunity assessment)• Execution of feasibility studies and analysis. Designing the solution.• Providing documentation to the client and follow-up for keep them up to date. (PDD, SDD, Scenario&Case Design, Process Assessment Doc., Traceability Matrix etc.)• Follow-up of implementation and support stages.• Coordinating and communicating with the client at every stage. Execution of necessary training. (Orc, Test Manager, User Manual etc.)

• Determination of potential Robotic Automation/Test processes. (Opportunity assessment)• Execution of feasibility studies and analysis. Designing the solution.• Providing documentation to the client and follow-up for keep them up to date. (PDD, SDD, Scenario&Case Design, Process Assessment Doc., Traceability Matrix etc.)• Follow-up of implementation and support stages.• Coordinating and communicating with the client at every stage. Execution of necessary training. (Orc, Test Manager, User Manual etc.)

• Execution of analysis meetings• Providing documentation, (PDD, Traceability Matrix etc.)• Coordination and documentation of change requests

• Creation and follow-up of customer portfolio• Opening communication channels according to customers' expectations. Giving directions to increase financial benefit.• Guiding customers with proper persuasion methods.• Creation of daily activity reports and monitoring in banking applications.

• SAP(MM) Module usage• Benchmarketing and documentation in the purchasing support unit.• Following Kaizen, 5s, Asakai and Lean Manufacturing (TPS) standards, participation in meetings.• Purchasing Internship.