Ardalan Forootani Nia, Cert. Ddm Email & Phone Number

London, Gb

London, England, United Kingdom

• Serving as the primary campus contact for students, staff, and the public, ensuring professional responses.• Providing support on enquiries related to campus transition, academic services, wellbeing, employability, etc.• Working with various departments in a fast-paced environment through verbal and written interactions.• Responding efficiently to queries via various communication channels including phone, email, live chat, and social media.• Planning and… Show more • Serving as the primary campus contact for students, staff, and the public, ensuring professional responses.• Providing support on enquiries related to campus transition, academic services, wellbeing, employability, etc.• Working with various departments in a fast-paced environment through verbal and written interactions.• Responding efficiently to queries via various communication channels including phone, email, live chat, and social media.• Planning and delivering induction activities, welcome events, and campus-related communications.• Coordinating campus events and support external event delivery and effectively signposting other student services for a comprehensive experience.• Providing clear, accessible information to assist students in decision-making and shaping their university experience. Show less

London, England, United Kingdom

• Efficiently led and organized diverse events including the Welcome Event for Faculty of Business and Law, Dashain Festival, Sustainability Film Night, Peace Pole Display, Christingle Making, Christmas Movie Night, Refreshers' Fair, Law Fair, International Dessert Festival, among others, to enhance student involvement in the college community.• Innovator behind the concept, spearheaded the coordination and execution of the highly successful 'International Dessert Festival' for the… Show more • Efficiently led and organized diverse events including the Welcome Event for Faculty of Business and Law, Dashain Festival, Sustainability Film Night, Peace Pole Display, Christingle Making, Christmas Movie Night, Refreshers' Fair, Law Fair, International Dessert Festival, among others, to enhance student involvement in the college community.• Innovator behind the concept, spearheaded the coordination and execution of the highly successful 'International Dessert Festival' for the first time at the university of Roehampton! • Actively engaged with and offered essential support and information to more than many students during various events and activities.• Worked collaboratively on producing videos for the college's social media platforms. Show less

• In just 3 years, I have achieved a remarkable milestone as an Instagram influencer and video creator, growing my profile to an impressive 110k followers. • Through my entertaining videos, I brought joy to my audience, created videos by a novel technique using green screen, and fostered a positive and engaging online community.

London Area, United Kingdom

• Assisting in the development of a creative strategy to help the brand connect with the target community.• Providing creative ideas for content marketing and digital content production for Instagram, TikTok and YouTube.• Managing and updating the company's social media, and collaborating with influencers.

London, England, United Kingdom

• Contacted alumni of the University of Roehampton to update them on recent news and events, and to encourage them to stay connected with the university.• Used a variety of calling scripts and techniques to build rapport with alumni and engage them in conversations to encourage donations for students facing hardship.• Tracked calls and results to measure the effectiveness of the campaign; It is Worth mentioning that, I am honoured to have been chosen as the most positive caller… Show more • Contacted alumni of the University of Roehampton to update them on recent news and events, and to encourage them to stay connected with the university.• Used a variety of calling scripts and techniques to build rapport with alumni and engage them in conversations to encourage donations for students facing hardship.• Tracked calls and results to measure the effectiveness of the campaign; It is Worth mentioning that, I am honoured to have been chosen as the most positive caller among my colleagues in the Buffalo Fundraising Consultants Campaign at the University of Roehampton on July 2023. Show less

Tehran, Tehran Province, Iran

• Assisted customers in making informed purchasing decisions by providing product information and addressing inquiries. • Achieved consistent monthly sales targets, contributing to the team's exceptional performance, surpassing targets for the first time in five years. • Managed order processing, including registration and ensuring timely delivery. • Conducted online marketing activities, utilizing digital platforms to enhance brand visibility and generate leads… Show more • Assisted customers in making informed purchasing decisions by providing product information and addressing inquiries. • Achieved consistent monthly sales targets, contributing to the team's exceptional performance, surpassing targets for the first time in five years. • Managed order processing, including registration and ensuring timely delivery. • Conducted online marketing activities, utilizing digital platforms to enhance brand visibility and generate leads. • Provided expert product recommendations and advice to customers, resulting in increased customer satisfaction and repeat business. Show less

Tehran, Tehran Province, Iran

• Delivered exceptional customer service in a face-to-face environment, assisting clients with their technology-related needs. • Conducted group training sessions for up to 15 students, ranging from basic software skills to advanced applications. • Demonstrated excellent interpersonal skills and tailored teaching approaches to meet the diverse needs of students. • Fostered a positive learning environment, enabling students to acquire essential technological skills… Show more • Delivered exceptional customer service in a face-to-face environment, assisting clients with their technology-related needs. • Conducted group training sessions for up to 15 students, ranging from basic software skills to advanced applications. • Demonstrated excellent interpersonal skills and tailored teaching approaches to meet the diverse needs of students. • Fostered a positive learning environment, enabling students to acquire essential technological skills effectively. Show less

Antalya, Turkey

• Guided international tourists during various recreational tours, ensuring a memorable and enjoyable experience. • Managed tour logistics, including coordinating itineraries, updating tour information, and handling reservations. • Utilized strong networking and negotiation skills to establish partnerships with local businesses and enhance tour offerings. • Maintained a high level of customer satisfaction by providing personalized attention and delivering exceptional… Show more • Guided international tourists during various recreational tours, ensuring a memorable and enjoyable experience. • Managed tour logistics, including coordinating itineraries, updating tour information, and handling reservations. • Utilized strong networking and negotiation skills to establish partnerships with local businesses and enhance tour offerings. • Maintained a high level of customer satisfaction by providing personalized attention and delivering exceptional service. Show less

Master Of Science - Msc, Digital Marketing

The program was designed to teach me the skills and knowledge necessary for developing and implementing successful digital marketing.

Master Of Science, Information Technology

This 2-year program taught me the skills to protect computer systems and networks from unauthorized access, use, disclosure, disruption.

Bachelor Of Science, Computer Engineering

This 4-year program taught me the skills to design, develop, and test software applications. I learned about programming languages.