Installation, service and maintenance of medical laser systems; Nd : YAG , Er: YAG, CO2, intense pulsed light, cooling systems, optics and power supplies. Provide front line support to Cynosure customers encountering technical issues. Collaborate with colleagues to establish, maintain, and update technical support processes providing responses/answers to common questions and problems. Maintain tools and test equipment properly to ensure correct calibration. Maintain van maintenance, warehouse and van stock. Provide on-site technical support sales support staff for workshops and/ or shows. Perform laser moves and transports for customers to new sites. Travel inside and outside of regional service area as required and directed. Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times. Provide technical support and business guidance remotely through call center on non-scheduled service days. SEC3URE (Reptrax), GHX Vendormate and SYMPLR Credentialing Certifications.

Provide technical support for installation and commissioning of projects, perform troubleshooting activities at on site locations to diagnose problems, determine appropriate resolution and implement corrective actions. Perform installation and commissioning activities at customer site locations such as Noble, Hornbeck Offshore, Harvey Gulf, Gulf Mark, SEACOR and Odyssea Marine. Liaise with ship’s crew or shipbuilder personnel for the successful coordination of activities. Installation, Maintenance, Troubleshooting and Programming of PC’s, HMI hardware, software and Automation Controllers, integration of marine vessel propulsion plant, electric power generation and distribution, and motor controls. End User training and instruction, for successful system maintenance and operation. Travel as required (Domestic and International) Support Emergency on call duties, and remote troubleshooting of customer vessels and systems. Prepare and maintain documentation such as Time sheets, Expenses, Daily Work logs, Final Job Reports, Safety Forms (JSA’s, SDSP), Service reports, and Parts inventory.

Perform system installation, calibration, troubleshooting, quality assurance and repair in support of the U.S. Navy’s LPD Class Government Ships. Responsible for test evaluation, integration, preventive and corrective maintenance and in-service support of Combat Systems, weapons, control systems, and sensors (Electronics and Chemical). Conduct ship checks and witness test. Providing design, engineering, technical, and testing support of HM&E in connection with the construction, reactivation, design, planning, conversion, repair and overhaul of ships and craft under the cognizance of Supervisor of Shipbuilding. Evaluate engineering drawings, technical manuals, Preliminary Engineering Change Proposals (PECPs), Engineering Change Proposals (ECPs), and other technical documentation. Ensure equipment, sub-systems, and systems are tested, discrepancies are corrected, and systems are ready to support certification and/or trial demonstrations. Conduct technical reviews of test procedures and provide approval/disapproval recommendations to Government personnel. Liaise with SSGC and shipbuilder personnel to coordinate activities. Specialized in: Wave-off System (WOS), SLQ-25 (NIXIE), and Stabilized Glide Slope (SGSI), Joint Biological Point Detection System (JBPDS), Improved (Chemical Agent) Point Detection System (IPDS-LR), Amphibious Assault Directional System (AADS AN/KSQ-1A). Active Secret Security Clearance.

Installation, maintenance, and repair of Marine Navigational, Electronics, and Electrical systems for Commercial, Government, And Military vessels. Coordinate and communicate all installations and service with customer. Test, adjust, and troubleshoot components, PCBs, sub-assemblies, and antennas. Load, modify, and update software. Use of schematics, blueprints, and manuals for installations, maintenance and repair of equipment. Types of equipment installed, serviced, and repaired are: Radars, Gyrocompasses, Autopilots, DGPS, Radios (UHF, VHF, HF),Satcoms, SVDR (Voyage Data Recorder), SSAS, Cy Scan Laser Radars, PA Systems, CCTV, Fleet/VSAT Broadband, GMDSS, Speed log, Echo Sounder, and Sound powered phones. Compose, verify, and submit detailed reports for installation, repair, and warranty jobs. Verify equipment operation through Test and Sea Trial of vessels for customer and USCG/ABS. Furuno, Yokogawa, and JRC Certification Training.

Responsible for cable fabrication, integration, hardware/software testing, maintenance, documentation, system troubleshooting and repair services for various NAVY LPD Ships (17, 18, and 20). Fabrication of fiber-optic type SC/ST terminations, radio frequency (RF) connectors, coaxial and multi-pair/conductor cable. Responsible for assembling cable harnesses and assemblies including MIL-SPEC cylindrical connectors, backshells, and terminal boxes Perform any necessary system testing and verification during in-house test and checkout for newly produced systems. Test, troubleshoot and repair of all Satellite communication systems and Portable radios. Verification and validation of interface drawings, and developing redlines and related technical documentation associated with systems required for delivery to the customer. Installation and troubleshooting of computers, routers, switches, media converters and fiber-optics. Assembly of all electrical, electronic, and mechanical parts/equipment using assembly drawings and schematic diagrams.