Analyst
CurrentOversight of marketing campaign deployment processes: transforming business requirements into CRM communication workflows and conducting corresponding analytics. Based on my extensive experience and area of expertise, I have been appointed to a leadership role.Execution and launch of CRM campaigns for client interaction: - Data preparation for conducting marketing campaign. - Development of communication algorithms and creation of pre-approved offers for bank clients. - Collaboration with business stakeholders: gathering and processing business requirements, task prioritization, and resource allocation. - CRM campaign analytics: ad-hoc, data quality control. - Supervision of employees and interns. Achievements:Successfully launched and supported marketing campaigns across diverse sectors. Implemented personalized client offer processes for mortgage services, enhancing communication effectiveness (introduction of new acquisition channels, improved transparency and process flexibility).