Arda Tekin Email & Phone Number

Istanbul, Turkey

Istanbul, Turkey

• Managed SDLC and delivery of following services: o MEGA OpenSIPS service delivery and support for connecting 90K geo-distributed call center agents of a US Government agency with partner company's project coordination..
• Managed the processes of hiring, probationary evaluation, onboarding, offboarding of direct reports
• Performance management of direct reports by setting OKRs, monitoring KPIs, giving feedbacks, reporting in review meetings

Istanbul, Turkey

• Built a new team by managing hiring process of developers and an architect for the new MEGA IVR project
• Managed SDLC and delivery of following services:o VXML and SIP IVR product that supports MRCP based TTS/ASR functions integrated with LumenVox, Sestek, VoiceGain speech engineso A reusable, high capacity software.
• Performance management of direct reports by setting OKRs, monitoring KPIs, giving feedbacks, reporting in review meetings

Istanbul, Turkey

• Technical manager and the main advisor of Afiniti's new call center product called MEGA ACD which has been built from scratch for supporting high number of call center agents with less machine resources, reducing TCO.
• Managed SDLC of OpenSIPS based On-premise solution that can support 100K call center agents’ SIP traffic in a single machine
• Involved in many technical sessions with senior/distinguished engineers of the business partner for gathering requirements and analyzing solutions
• Trained company resources from the ground up in SIP call processing domain
• Hired and onboarded new employees for OpenSIPS project
• Managed performance evaluation process of direct reports

Istanbul, Turkey

Managed software development life cycle of Comodo Antispam Gateway cloud and on-Premise services with geographically dispersed team of 12 developers located in Turkey and Ukraine.

Istanbul

Creacode SIP Application ServerManaged software design, development and deployment processes of Creacode SIP Application Server product written in C++ and JEE. Gathered customer requirements, managed development and release cycles, coordinated team members and wrote technical documents. Developed presentations, price proposals, quotation letters, involved.

Istanbul, Turkey

* R&D on Diameter protocol based 4G LTE EPC software nodes such as DSC (DRA, DEA, IWF) and 3GPP AAA. Defined technical scope of products, planned projects and submitted for TÜBITAK approval (Prj.No 3151237, 1150749) with $4M budget.Built development team, designed modular, loosely coupled, distributed, C++ based software development framework on Linux.

Istanbul And Dubai

Project lead and principal software architect of Verscom's central routing system, VCRS. With over hundreds of design changes in multithreading, load balancing, PostgreSQL integration; performance optimization and many new features implementation; VCRS became one of the most competitive SIP redirect server and number portability solution in global.

Switzerland

Designed and implemented VoIP SIP processor, HTTP routing/filtering, Antivirus processing modules in C for 724 Solution Inc's distributed, multi-threaded/process, fault-tolerant, modular, workflow managed software platform named X-treme Framework. Enhanced 724's MMS center solution, to support NOKIA EAIF MMSC protocol. Enhanced HTTP, HTTPCACHE, TCP server.

Istanbul And Antwerp/Belgium

Alcatel Core Internet Router ProductInvolved in software engineering and testing phases of the core internet router product of Alcatel in Bell Labs, Antwerp/Belgium. The objective of this project worth in €5M was to allow French Neuf Telecom to deliver IP TV services via this product. C, Unix, GCC, GDB, Bash, SNMP were used in this project.IP Network.

Istanbul, Turkey

Innova PayFlex Virtual POS SolutionDesigned and developed the first release of Innova PayFlex VPOS system. This is the first 3D-Secure MPI solution developed in Turkey. PayFlex solution was used by THY online ticket payment portal and many merchants of İşbank. C++, COM, STL, libXML, UML, Base64, ASP, WinInet SSL used in the project.IS INVESTMENT Web Portal.

Istanbul, Turkey

Mira SesToSes ProjectInvolved in software design and implementation of Mira IVR product written in C++. Successfully deployed this product on TELSIM GSM network under the name of SesToSes service which is vocalizing informational services such as financial data, movies in cinemas, open pharmacies etc. for calling mobile subscribers. Designed and.

Istanbul, Turkey

Strateji Inc. Stock Rates on PalmDesigned and developed Palm OS mobile applications in C/C++ for processing BIST (IMKB) data via Strateji Menkul Degerler A.S. network.

Bsc, Computer Science

Master, Mba