After more than 15 years managing and deploying traditional IT infrastructure projects, I have been uploaded to the cloud. Healfies is a social network platform that allows people to take control of their health information and share / interact with healthcare professionals.My mission at Healfies is to apply the knowledge gathered at my past IT infrastructure experience to our cloud environment, deploying a stable and secure environment to hold our customers health data. Also, as Healfies' Privacy Officer, its my duty to make sure our development and operation areas consider security as a top priority when developing our platform.

Responsible for installing, developing and managing IT infrastructure for the new manufacturing plant, on an estimated budget around 1.5MM USD.Scope of work includes:- Evaluation, analysis, contract and management of 3rd parties companies;- Setting up the plant network, switchs and routers installation;- Communication links contract and management;- Datacenter setup, including chilling and monitoring systems;- Access control and video monitoring solution;- Coordinating service desk activities; - Defining and maintaining IT policies.

Managed a team of 16 people responsible for developing file-transformation routines in order to support the EDI processing of the company. Created processes to standardize priorities, improved delivery quality by implementing scope delimitation and acceptance documents. Reduced the backlog in 60%.

Project manager for IT infrastructure area: project coordination and deployment for Kraft Foods (Latin America) in all project phases: from business negotiation and requirements definition to solution implementation based on PMBOK project management best practices.Some projects: Wireless Network Implementation, VoIP, Hardware Refresh (Lifecycle LA Network), Storage Consolidation (SAN), Server Installation, Site Closures and Relocation.Client interface: Customer facing, integration and communication since project negotiation to implementation phase: project status report, problems report and solution.Stakeholders integration: Responsible for communicating with all stakeholders, particularly the project sponsor, project team (individuals from different groups with knowledge of a specific subject matter or with a specific skill: engineering, operation team, end users, account managers), vendors and other key stakeholders to achieve project objectives.

- 3rd level support for EDS Brazil BestShore Team, supporting a team of TSM Administrators.- Providing training sessions for both newcomers and veterans.- Problem assessments and RCAs.- Backup projects design and execution.- Environment sizing and performance analysis.- Working with mixed environments and multiple backup tools.

- Infrastructure projects coordination.- Increased the corporative backup environment capacity in 120%.- Research and implementation of remote backup technologies into contingency sites.- Management of corporative backup environment, using the IBM Tivoli platform.- Environment sizing and performance analysis.- AIX OS support, including clustered environments.- Disk Storage support, including SAN setup.

- Coordination and execution of migration and update projects in local and foreign customers’ sites.- Techinical training (AIX, TCP/IP and HACMP).- Implementation and support of IBM Tivoli backup solution.- Implementation and support of IBM AIX solution for high-availability.- Performance analysis of IBM AIX environments.