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Influential, integrative and process-driven Operations Manager with more than fifteen years of proven experience in diverse verticals and industries. Manages cross-functional departments, automating processes and maximizing overall efficiency. Evaluates internal SOPs effectively, pinpointing areas for improvement and developing customized solutions to mitigate issues. Coaches and trains direct reports on best practices and methodology, establishing standards to ensure client satisfaction. Manages budgets and quality assurance, amplifying customer retention and brand visibility.
M37 Auction
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Operations ManagerM37 Auction 2013 - Present9790 Cherry Valley Ave Ste D Caledonia, Mi 49316• Created efficient biweekly seller report for more than 400 consigners per month. This streamlined payment processing, improving accuracy and ROI by more than 10%. Automated process, eliminating extraneous tasks to reduce annual cost by over $8K.• Developed process to liquidate stock when necessary, recognizing low bid patterns. Diversified reports, identifying older stock numbers. Accomplished full monthly inventory count, analyzing age of stock to determine potential for liquidation. Improved organizational efficiency and increased monthly revenue by approximately $2K.• Launched various new internal processes to maximize operations. This included accounts receivable procedures to enhance inventory intake, management and sales. Established framework for documenting all sales metrics and product information. This allowed for divisions and groups to maintain checks and balances for payment verification, shipping, cross-functional communication and accountability.• Directed Customer Service Center, managing client satisfaction and cross-selling. Trained, mentored and supervised more than 20 direct reports.
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Executive DirectorYmca Of Greater Grand Rapids 2001 - 2013Greater Grand Rapids, Michigan Area• Drafted and implemented facility management plan, addressing maintenance scenarios and obstacles for facility encompassing over 160 acres and 35 buildings. Developed long-term strategy for advancing operations and SOPs, establishing methodical maintenance process. Standardized walkthroughs, maintaining spreadsheet and monthly checklist for accuracy and accountability. -
Office ManagerYmca Of Greater Grand Rapids 2001 - 2013Greater Grand Rapids, Michigan Area• Streamlined registration confirmation process for summer camp enrollment, reconciling balances and dates. This increased accuracy and efficiency, automating procedure to register campers.
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Equestrian DirectorYmca Of Greater Grand Rapids 2001 - 2013Greater Grand Rapids, Michigan Area• Secured funding for therapeutic riding programs, developing curricula designed to benefit horses with tack and supplies included. This nurtured buy-in for volunteering, recruitment and enrollment.• Developed volunteer training, recruitment and retention program. Additionally built and oversaw facility development and expansion plan, staff training and certification program and safety regulation accreditation.
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Therapeutic Riding Lead InstructorYmca Of Greater Grand Rapids 2001 - 2013Greater Grand Rapids, Michigan Area• Scheduled approximately 100 students annually, delegating groups based on ability and skill. Additionally matched riders to horses and instructors based on personality, strengths, unique needs and tolerances.• Coordinated volunteerism, ensuring availability of appropriate adaptive equipment. Collaborated with more than 40 participants annually.
Ardith Turpin Skills
Ardith Turpin Education Details
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Zoology
Frequently Asked Questions about Ardith Turpin
What company does Ardith Turpin work for?
Ardith Turpin works for M37 Auction
What is Ardith Turpin's role at the current company?
Ardith Turpin's current role is Non Profit Executive.
What is Ardith Turpin's email address?
Ardith Turpin's email address is at****@****mca.org
What is Ardith Turpin's direct phone number?
Ardith Turpin's direct phone number is +126979*****
What schools did Ardith Turpin attend?
Ardith Turpin attended Kent State University.
What skills is Ardith Turpin known for?
Ardith Turpin has skills like Volunteer Management, Fundraising, Public Speaking, Nonprofits, Event Planning, Community Outreach, Program Development, Customer Service, Grant Writing, Team Building, Youth Development, Event Management.
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