Alex Ardolf Email & Phone Number

Greater Minneapolis-St. Paul Area

- Help create Success Plans for our Clients' Future Tax Requirements, including through: Mergers & Acquisitions, Divestitures, Audits, Etc.- Determine Pain-Points within Clients' Current Workflows and find Creative Solutions to Minimize Churn, Maximize Client Satisfaction & Prevent Negative NPS- Created a Custom SalesForce Dashboard showing important Metrics for the Customer Success Team and Management- Created a few Custom Reports in SalesForce for the Customer Success Custom… Show more - Help create Success Plans for our Clients' Future Tax Requirements, including through: Mergers & Acquisitions, Divestitures, Audits, Etc.- Determine Pain-Points within Clients' Current Workflows and find Creative Solutions to Minimize Churn, Maximize Client Satisfaction & Prevent Negative NPS- Created a Custom SalesForce Dashboard showing important Metrics for the Customer Success Team and Management- Created a few Custom Reports in SalesForce for the Customer Success Custom Dashboard- Utilize GainSight and SalesForce to document Client Health for Management & Sales Show less

Greater Minneapolis-St. Paul Area

- Created a Custom SalesForce Dashboard for the entire SUT Support team to make use of for their own Case Management, was recognized by Management at a Support All-Hands meeting for this.- Created 10+ Custom Reports to be utilized within the Custom SalesForce Dashboard.- Trained Clients on all SUT LoB Products- Trained New Hires on SUT LoB Products

Greater Minneapolis-St. Paul Area

- Daily diagnosing of API call errors (JSON and XML)- Working knowledge of database (Oracle SQL)- Fielding support tickets for all of North America on a lean team

Greater Minneapolis-St. Paul Area

As an IT Specialist at BHI I splice together technologies to create an empowering environment for our clients completely controlled by voice.

Sauk Rapids, Mn

Helping families earn more income, become properly protected, debt free and financially independent.