• Supervisor and coordinate the delivery of quality services on a specific shift at an assigned customer. Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. • Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.• Communicates staffing needs on shift to Account Manager or Operations Manager• Assures that officers receive appropriate training, developing them in both technical and professional skills; Assures that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager• Administers JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle / driving safety as appropriate to Corporate procedures• Enforces Allied Universal’s policies as outlined in the handbooks• Provides the basis of a great place to work by treating staff with respect• Helps Account or Operations Manager identify, meet and exceed the needs of the customer• Meets all contractual scheduled hours with a minimum of unbilled overtime Assists in the coordination and/or conduct site-specific OJT, client specific training and annual refresher training for security personnel• Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations• Assists Account or Operations Manager manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists

• As the owner of Just4YouArt I developed media products utilizing video and photo editing software, created QR codes for social media platforms and website links and marketed the final products through printed materials and social media outlets. My duties included conducting regular meetings with partners and clients to design and implement integrated digital marketing programs which were distributed to Facebook, Google, Instagram and other various digital platforms and networks. I performed a detailed analysis of each project to ensure the most current business plans, products and customer demand trends were being utilized. I also promoted the expeditious workflow and delivery of final projects, including prelaunch announcements. I created monthly financial reports detailing partner and marketing expenditures. During my entrepreneurship I accomplished the following: • Ensured US data privacy laws on media and payment platforms were adhered to.• Oversaw the videographer, analytics, record keeping and financial planning liabilities.• Utilized high-end photography and video equipment to conduct photo shoots of graduations, sporting events and nature scenes.

At the Mecklenburg County Park and Recreation Department I create and coordinate customized events for the adult athletic program. I've become proficient at fostering positive, productive relationships between clients and the athletic department. I conduct regular follow up sessions with clients and provide input and assistance in project scheduling and management. During my time as the Athletic Assistant I have achieved the following:● Developed a specific training program designed to improve customer service. ● Designed a promotional plan to recruit more teen community activists. ● Create next level customer service atmosphere that meet and exceed the needs of the customer.

Seasonal Cashier/ friendly and helpful to customers and co-workers.Meeting customer needs.Working well with teammates and improve customer services on an retail level.Clean and tidy appearance. Excellent work habits Communicated