Program Manager
Current-Designed client global programs to achieve overall program alignment and project quality-Led a team of global Project Managers to deliver product deployments exceeding client expectations with the flexibility necessary for successful international projects -Regularly reported to executive leadership on alignment of strategic goals, identifying risks, and overall program health-Analyzed client metrics to promote strategic planning for program and client success-Established the use of project management practices and tools to improve program transparency, efficiency, and client satisfaction-Promoted interdepartmental collaboration resulting in comprehensive solutions while reducing process gaps and overall risk