Areej Sehweel Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Ottawa, Ontario, Canada - Remote

Organizational Workflow Development: - Created and implemented business operations systems standardizing processes such as: email templates and proactive client success outreach resources- Designed a documenting system for all maintenance/repair requests and tenant complaints resulting in faster initial response times (within 24hrs), higher satisfaction and renewal rates, quicker resolution times, and insured pandemic measures/regulations compliance Pandemic Relief Coordination:- Directed research and support for both tenants and property owners - Restructuring of payment plans- Liaison to Landlord and Tenant Board ensuring legal standings and compliance Tenant Lead Generation: - Creating and managing ads on various community and classified platforms- Conducting tenant qualification calls/emails/direct platform messaging- Achieved goal of 96+% occupancy rate every month despite pandemic (2020)Tenant/Client Acquisition:- Created prospect database, continuously updating enrichment data to better support qualification process and follow up- Developed ideal customer/tenant personas to ensure good-fit- Implemented a tenant screening process specific to the needs of each property ownerRelationship Management:- Calls and emails between: founder, 5-10 property owners, 50-60 tenants, 10+ contractors, and various suppliersScheduling: - Discovery meetings for new construction and property management opportunities- Unit showings for prospective tenants across multiple properties

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Vancouver, British Columbia, Canada

Ottawa, Ontario, Canada

Processed donations during $300M campaign, regularly communicating with business office, development officers, and leadership teamAdministered daily, weekly, and monthly reports; provided assistance with internal and external auditsProcessed tax receipts for all deposited donations university-wide, handling any client concerns

Ottawa, Ontario, Canada

Managed the daily schedule, arranged meetings, travel, prepared correspondence, prepared meeting materials for the Director Handled information with a high degree of confidentiality and discretion respecting the sensitivity of high-profile clients, senior university management and the Office of the University President during the quiet phase of a historical $300M campaign

Ottawa, Ontario, Canada

Hired, trained, and oversaw staff of 30 student callers/two supervisors; focused training on personalized prospecting and objection handlingOrganized all caller and supervisor schedules, competitions, awards, and appreciation nights, ensuring healthy competition and cultureRan daily, weekly, monthly, and annual reports to continuously inform strategy by providing direct insight into prospect list performance

Ottawa, Ontario, Canada

Created and fulfilled prospect/donor summer mailings to maintain close client contact and create donor leads, and conducted 100+ daily fundraising solicitation callsConducted daily, weekly, and monthly reports while contributing to annual fundraising strategy for the quiet phase of a $300M campaignInterviewed, hired, and trained student staff; prepared all scripts, mail/email templates, and resources for the start of the phone program

Ottawa, Ontario, Canada

Ran evening/weekend fundraising shifts with student callers, supporting them on calls when needed; processed daily reports using Banner’s CRM software Front desk duties and general admin work for the Advancement Department

Ottawa, Ontario, Canada

Performed 100-200 daily fundraising solicitation calls, achieving bonuses for highest funds and credit card transactions generated