-Managed the KYC (Know Your Customer) Department, ensuring compliance with company policies and regulatory requirements.-Monitored and followed up on shipments from initiation to delivery.-Assisted the Operations Manager with daily administrative and operational tasks.-Organized and maintained the filing of important company and customer documents.-Updated order forms and operational reports with new and accurate information.-Responded to queries from other departments regarding operations processes and procedures.-Handled corporate documents and sensitive information with confidentiality and care.-Entered data accurately and ensured proper documentation for internal records.-Drafted and issued offer letters to clients, ensuring clear communication of terms.-Prepared and submitted Certificate of Origin applications for shipments, adhering to customs regulations.-Collected and organized required documentation, including commercial invoices and additional documents as per shipment specifics.-Coordinated with internal teams to gather necessary information and expedite the documentation and approval processes.-Maintained accurate records of all submissions, liaising with customs officials to resolve any issues related to compliance and shipment documentation.

-Assisted with employee processes such as recruitment, candidate vetting, and coordinating interviews to support the hiring process.- Compiled and organized both paper and digital employment records, including tracking holidays, sick pay, and other employee data.-Prepared and submitted reports on daily HR activities to provide insights to management.-Maintained accurate employee records, including leave and attendance, ensuring adherence to company policies and procedures.-Managed employee holiday records, ensuring all information was up to date and properly filed.-Coordinated the renewal of employee contracts, ensuring timely updates and compliance with company guidelines.

-Maintain strong relationships with clients, stakeholders, and partners.-Provide support to the HR and management teams in maintaining office policies and procedures.- Maintain an organized and efficient office space, ensuring that all areas are functional and presentable.- Implemented and monitored office procedures and policies, enhancing workflow and promoting adherence to company standards.- Supervised administrative staff, providing guidance and support them.- Handle incoming and outgoing communication, including emails, phone calls, and mail and -support to staff and clients.-Handle multiple projects.- Developed a comprehensive filing system, both electronic and physical, for contracts, reports, and company documents.-Managed daily office operations,Prepared and edited internal and external communications, including memos, reports, and presentations.-Conducted data entry and maintained accurate records to ensure efficient retrieval of information and documentation.-Ordered and maintained office supplies inventory, ensuring availability .-Schedule and coordinate staff and other meetings.-Receive, sort, and distribute mail to all departments.-Oversee and supervise the work of junior staff.-Serve as the main point of contact for office-related inquiries and issues.

HR Assistant:-Support all internal and external HR-related inquiries or requests. -Maintain digital and electronic records of employees. -Serve as point of contact with benefit vendors and administrators. -Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contract.-Maintain calendars of the HR management team. documentation. -Assist with performance management procedures. -Oversee the completion of compensation and benefit -Schedule meetings, interviews, HR events and maintain agendas.-Coordinate training sessions and seminars. -Perform orientations and update records of new staff. -Produce and submit reports on general HR activity.-Complete termination paperwork and exit interviews.Office Manager :-Oversaw daily office operations, ensuring a smooth and efficient work environment for staff and management.-Managed administrative tasks including scheduling meetings, coordinating property showings, and organizing documentation for real estate transactions.-Assisted in the development and implementation of office policies and procedures to enhance workflow and improve efficiency.-Coordinated communication between departments, facilitating collaboration among sales, marketing, and development teams to achieve company objectives.-Maintained accurate records of property listings, contracts, and client information, ensuring compliance with regulatory requirements and company standards.-Prepared reports on office performance, property sales, and development projects for management review, providing insights for decision-making.-Supervised and trained administrative staff, promoting professional development and ensuring high standards of performance.-Organized and managed company events, client meetings.

-Assisted the director in managing daily broadcast operations, ensuring smooth execution of live shows and pre-recorded programs.-Coordinated with production teams, including camera operators, lighting, sound engineers, and editors, to maintain quality standards and meet deadlines.-Managed scheduling and logistics for on-air talent, guests, and production crew, ensuring adherence to timelines.-Supervised rehearsals and assisted in script breakdowns, shot lists, and scene planning to ensure consistency in content delivery.-Liaised between the director and various departments, including production, technical, and post-production teams, to ensure clear communication and alignment.-Assisted with post-production tasks, such as reviewing and approving edits, ensuring that content adhered to channel guidelines and quality standards.

- Organized and coordinated promotional events, open houses, and property tours to showcase listings and engage with prospective buyers and investors. -Monitored media coverage and industry trends, providing insights and reports to management on public sentiment and market positioning. -Assisted in crisis communication efforts, preparing statements and responses to address any negative publicity related to properties or the company.

-Managed hotel bookings by finding suitable accommodation options that met client preferences and budget, ensuring availability and confirming reservations.-Managed hotel bookings by finding suitable accommodation options that met client preferences and budget, ensuring availability and confirming reservations.-Delivered excellent customer service by addressing client inquiries, resolving complaints, and providing travel advice throughout the booking process.-Organized complete travel packages including flights, accommodation, transportation, and tours, ensuring seamless travel experiences for clients.-Handled payment processing and coordinated with clients on payment methods, managing deposits and service fees related to bookings.