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Arefin Rahman is listed as Customer Success Partner at Twill at Twill, based in Dhaka, Bangladesh. AeroLeads shows a matched LinkedIn profile for Arefin Rahman.
Arefin Rahman previously worked as Customer Success Partner at Twill and Customer Experience Agent at A.P. Moller - Maersk. Arefin Rahman holds Master Of Business Administration - Mba, Operations Management from Brac University.
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I have over 4 years of experience working in supply chain and logistics industry. Currently, I work at Maersk- the world’s largest Shipping Line as a Customer Experience Agent, improving customer experience with Maersk through proper utilization of knowledge and technology at hand.Previously, I was Air Freight Supply Chain Agent at MGH, where I was responsible for Maintaining direct and effective communication with forwarding agents, Airlines, & subsidiary offices to ensure delivery of goods to ultimate buyer.
Listed skills include Blogging, Market Research, Team Management, Social Networking, and 32 others.
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Dhaka, Bangladesh
Key Responsibilities• Ensure smooth execution of the end-to-end shipment lifecycle by working closely with the customer as well as internal stakeholders from operations and back-offices across the globe• Follow-up and qualify Marketing generated leads and logging activities in Salesforce with the aim of acquiring new customers through an office-based approach
Plot# 76/A (5Th Floor), Block# M, Road# 11, Banani Gulshan New Bridge, Dhaka
Function: Customer Experience, Sub Function: Single Carrier CXResponsibilities:• Having in-depth Product Knowledge including feeder, mainliner & transshipment options for proper nomination, driving utilization as per allocation, clearing blanks in time and ensuring UTM compliance• Shipment Advice is sent to customer in time• Complete Nomination & align systems within the timeline to get all boxes included into the respective vessel's load list• Creating Weekly Mother vessel schedule and sharing with customers• Looking at Opportunities to automate and standardize the CRVR processes to gain efficiency• Creating and sharing various reports – VGM pending, SI-VGM discrepancies, Weekly Feeder-Mother Vessel schedule, Daily Stuffing Summary
Jahangir Tower, 10 Kazi Nazrul Avenue, Kawran Bazar, Dhaka.
Department: Logistics and Supply Chain (Air) DivisionResponsibilities:• Responsible for shipment movements of G-Star, Canda, Fashion-Linq, EMC, Hersfelder, W-Fashion, Pepco, Celio and other international buyers.• Maintaining direct and effective communication with forwarding agents, Airlines, & subsidiary offices to ensure delivery of goods to ultimate buyer.
Jahangir Tower, 10 Kazi Nazrul Avenue, Kawran Bazar, Dhaka.
Responsibility:• Internal Auditor for H&M-Bangladesh, India and Myanmar.
Jahangir Tower, 10, Kazi Nazrul Islam Ave, Dhaka 1215, Bangladesh
Department: Corporate Planning and Strategy DivisionResponsibilities:• Performance Review & Budget preparation for individual business unit & salesman on quarterly and annually basis• Preparing Area Coverage Plan for sales• Database Management & Data Sourcing from Bangladesh Bank, NBR, EPB• Preparing reports, analysis and review based on the demand of the MD, DMD and Respective Heads of the Business Units• Planned and led multiple training sessions to implement salesforce in Bangladesh, India, Pakistan, Dubai, Cambodia & Kazakhstan.
Aci Centre 245, Tejgaon Industrial Area Dhaka 1208, Bangladesh
Responsibilities:• Assisting in the overall development and implementation of marketing campaigns• Monitoring activation programs• Monitoring branding• Preparing reports and presentations• Conducting consumer surveys-online and offline• Visiting markets• Assisting in business plans for new products• Writing letters and emails• Learning to conduct competitive analysis• Preparing survey questionnaires• Preparing Price Index.
I've Written many articles concerning inside and outside school matters.
Activities and Societies: Uiu Business Club
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Arefin Rahman works for Twill.
Arefin Rahman is listed as Customer Success Partner at Twill at Twill.
Arefin Rahman is based in Dhaka, Bangladesh while working with Twill.
Arefin Rahman has worked for Twill, A.P. Moller - Maersk, Mgh Group, Aci Limited (Consumer Brands), and St. Leo The Great School.
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Arefin Rahman holds Master Of Business Administration - Mba, Operations Management from Brac University.
Arefin Rahman is listed with skills including Blogging, Market Research, Team Management, Social Networking, Teamwork, Powerpoint, Online Marketing, and Microsoft Word.
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