Key Responsibilities• Ensure smooth execution of the end-to-end shipment lifecycle by working closely with the customer as well as internal stakeholders from operations and back-offices across the globe• Follow-up and qualify Marketing generated leads and logging activities in Salesforce with the aim of acquiring new customers through an office-based approach

Function: Customer Experience, Sub Function: Single Carrier CXResponsibilities:• Having in-depth Product Knowledge including feeder, mainliner & transshipment options for proper nomination, driving utilization as per allocation, clearing blanks in time and ensuring UTM compliance• Shipment Advice is sent to customer in time• Complete Nomination & align systems within the timeline to get all boxes included into the respective vessel's load list• Creating Weekly Mother vessel schedule and sharing with customers• Looking at Opportunities to automate and standardize the CRVR processes to gain efficiency• Creating and sharing various reports – VGM pending, SI-VGM discrepancies, Weekly Feeder-Mother Vessel schedule, Daily Stuffing Summary

Department: Logistics and Supply Chain (Air) DivisionResponsibilities:• Responsible for shipment movements of G-Star, Canda, Fashion-Linq, EMC, Hersfelder, W-Fashion, Pepco, Celio and other international buyers.• Maintaining direct and effective communication with forwarding agents, Airlines, & subsidiary offices to ensure delivery of goods to ultimate buyer.

Responsibility:• Internal Auditor for H&M-Bangladesh, India and Myanmar.

Department: Corporate Planning and Strategy DivisionResponsibilities:• Performance Review & Budget preparation for individual business unit & salesman on quarterly and annually basis• Preparing Area Coverage Plan for sales• Database Management & Data Sourcing from Bangladesh Bank, NBR, EPB• Preparing reports, analysis and review based on the demand of the MD, DMD and Respective Heads of the Business Units• Planned and led multiple training sessions to implement salesforce in Bangladesh, India, Pakistan, Dubai, Cambodia & Kazakhstan.

Responsibilities:• Assisting in the overall development and implementation of marketing campaigns• Monitoring activation programs• Monitoring branding• Preparing reports and presentations• Conducting consumer surveys-online and offline• Visiting markets• Assisting in business plans for new products• Writing letters and emails• Learning to conduct competitive analysis• Preparing survey questionnaires• Preparing Price Index.

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