• Achieved accurate allocation of received funds to customer accounts by evaluating and refining A/R and cash application procedures, reducing errors and rework by 98%.• Secured sensitive data, preventing unauthorized access, and ensuring compliance with privacy regulations.• Executed the processing and posting of payments, including cash, checks, and credit card transactions, in line with established financial protocols, resulting in timely and accurate financial records.• Partnered with clients and internal teams to address account discrepancies and manage inquiries related to revenue sharing and cash flow, enhancing client satisfaction.• Supported reclassification efforts and general ledger adjustments by collaborating closely with financial reporting teams, contributing to accurate financial statements.• Conducted weekly and monthly reconciliations of cash records against the Corporate Cash Model to ensure accuracy, strengthening financial oversight.• Managed division lockbox transfers, processed credit card batches, ACH files, and facilitated client refunds, streamlining payment processes.• Played a key role in the monthly A/R and cash application closing processes, ensuring data accuracy and integrity, leading to timely financial close.• Reconciled high-volume accounts by collaborating with other departments to reduce overdue balances, improving cash flow management.• Kept meticulous records and regularly updated aging reports following thorough daily audits, maintaining up-to-date and accurate financial data.• Trained new employees in A/R processes, month-end financial close, payment application, bank reconciliation, and account reconciliation, ensuring adherence to company policies and financial procedures.• Led a team of eight, organizing weekly and monthly meetings to address delinquent accounts, unapplied cash, discrepancies, and month-end processes.

• Led accounts receivable operations, ensuring the timely and precise application of payments while resolving discrepancies effectively, resulting in improved cash flow and customer satisfaction.• Conducted daily reconciliation of A/R balances to ensure consistency and alignment with the general ledger, strengthening financial accuracy and reducing discrepancies.• Collaborated with internal teams to address and resolve customer billing issues and payment discrepancies, enhancing internal coordination and client relations.• Maintained comprehensive documentation and delivered regular financial reports to management, supporting informed decision-making and contributing to strategic planning.

• Played a critical role in supporting accounts receivable functions, including cash application and customer account reconciliation, ensuring accuracy and efficiency in financial operations, contributing to streamlined processes.• Processed and posted payments with efficiency and precision, strictly adhering to company policies and financial procedures, resulting in accurate and timely updates to customer accounts and financial records.• Contributed to the monthly financial close process by preparing detailed reports and organizing necessary documentation, supporting accurate and timely financial reporting.• Managed high volumes of financial transactions with precision, ensuring that all financial records were well-organized, up-to-date, and compliant with regulatory standards, enhancing overall financial integrity.• Provided training to new employees on A/R processes, month-end closing procedures, payment applications, bank reconciliations, and account reconciliations, ensuring compliance with company policies and financial standards.• Directed a team of five, managing delinquent accounts, financial processes, and holding weekly and monthly meetings to enhance operational procedures.

• Managed all aspects of A/R, from invoice generation to payment application and account reconciliation, ensuring seamless financial operations and contributing to accurate record-keeping.• Responded promptly to customer inquiries, effectively resolving payment discrepancies and maintaining positive client relationships, enhancing customer satisfaction.• Assisted in the development and implementation of enhanced A/R processes, contributing to increased operational efficiency and streamlining financial workflows.• Maintained meticulous records of financial transactions and prepared regular financial reports, supporting accurate and informed decision-making.• Supervised a team of six, facilitating weekly meetings to assess delinquent accounts and drive timely resolutions.