Arely Gonzalez
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Arely Gonzalez Email & Phone Number

Senior Case Manager & Project Leader -Grievances Appeals and Claims at Kaiser Permanente
Location: Los Angeles Metropolitan Area, United States, United States 4 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Case Manager & Project Leader -Grievances Appeals and Claims
Location
Los Angeles Metropolitan Area, United States, United States
Company size

Who is Arely Gonzalez? Overview

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Quick answer

Arely Gonzalez is listed as Senior Case Manager & Project Leader -Grievances Appeals and Claims at Kaiser Permanente, a company with 120876 employees, based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Arely Gonzalez.

Arely Gonzalez previously worked as Senior Case Manager at Kaiser Permanente and Project Manager /Coordinator - Customer Success at Connected Solutions Group, Llc. Arely Gonzalez holds East San Gabriel, Criminal Justice A.A from Mt. San Antonio College.

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Kaiser Permanente

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Profile bio

About Arely Gonzalez

Highly Dedicated and Experienced Senior Case Manager with 10+ years' expertise in project and case management, team leadership, and confidentiality maintenance. Skilled in coordinating tasks, managing calendars, and achieving outcomes independently. Adept at coordinating meetings, managing calendars, and facilitating outcomes autonomously. Proficient in English & Spanish, Google Suite, and tech-savvy tools. Strong communication, high EQ, and adept at handling pressure. Seeking challenging roles in Onboarding Customer Success Management or Executive Assistance, leveraging extensive experience in project management, team leadership, and dedication to organizational success.CORE QUALIFICATIONS• High emotional intelligence, excelling under pressure while building trust with colleagues and stakeholders.• Proven autonomy in making strategic decisions, bolstering effective decision-making through sound judgment.• Strong communication skills, adept at engaging stakeholders through effective written and verbal communication.• Proficient in Google Suite and various software tools, adaptable to new technologies for enhanced productivity and data management.• Demonstrated project management mastery includes resource allocation, budgeting, and risk assessment, optimizing workflows for efficiency.

Current workplace

Arely Gonzalez's current company

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Kaiser Permanente
Kaiser Permanente
Senior Case Manager & Project Leader -Grievances Appeals and Claims
oakland, california, united states
Employees
120876
AeroLeads page
4 roles

Arely Gonzalez work experience

A career timeline built from the work history available for this profile.

Senior Case Manager

Current
  • Orchestrating the management of the organization's grievance and appeals process, including meticulous investigation and timely response to issues while ensuring compliance with regulatory and accreditation standards.
  • Efficiently collaborating with both internal and external teams for swift case resolution and maintaining clear communication with stakeholders. Demonstrating expertise in processing appeals, adhering to established.
  • Providing invaluable mentorship to colleagues and actively participating in departmental meetings, trainings, and audits, ensuring unwavering regulatory compliance and elevating the overall member experience.
Jul 2022 - Present

Project Manager /Coordinator - Customer Success

  • Spearheaded and directed project lifecycles, achieving upsell opportunities while applying technical project management methodologies.
  • Orchestrated the development and optimization of comprehensive project plans, managing schedules, budgets, and resource allocations.
  • Managed implementation of Verizon, VoIP systems, comprehensive trainings, advanced Routers, PA systems, and cutting-edge technologies.
  • Proven expertise in effective communication and adept team leadership across diverse projects, overseeing initiatives from start to finish.
  • Skilled in system integration, managing communication for various sectors such as medical centers, campuses, and the Office of the President.
  • Conducted thorough audits and streamlined operational workflows across multiple departments, authoring precise Standard Operating Procedures (SOPs) and Detailed Level Procedures (DLPs), crafting insightful flow charts.
Nov 2019 - Jul 2022

Case Management Support Lead Manager

  • Orchestrated and led cross-functional teams as the Case Management Technology Support Manager, Case Management Team Lead, Claims Administration TL, and Data Processing Team Lead at American Honda Motor Company.
  • Spearheaded the development of instructional Standard Operating Procedures (SOPs) and Documented Learning Plans (DLPs), alongside the creation of comprehensive flow charts, resulting in streamlined and optimized.
  • Conducted rigorous audits and continuous monitoring of team performance, delivering insightful monthly evaluations and providing targeted coaching to identify and address areas for improvement, thereby enhancing.
  • Led onboarding and training for new staff, ensuring smooth integration and offering consistent support to existing teams.
  • Demonstrated a track record of exceptional leadership and problem-solving, consistently achieving outstanding results.
Feb 2016 - Nov 2019

Sales Team Lead

  • Orchestrated and directed sales support initiatives, driving the development of customer acquisition strategies in both B2B and retail settings.
  • Cultivated and expanded the customer base through cold calling and face-to-face engagements, consistently surpassing revenue targets.
  • Maintained current knowledge of wireless technology and promotions, ensuring high levels of customer satisfaction and retention.
  • Formulated and executed innovative sales tactics, providing guidance and leadership to sales associates for optimal performance.
  • Implemented precise sales projections and articulated clear goals to secure business profitability.
Oct 2013 - Jan 2016
Team & coworkers

Colleagues at Kaiser Permanente

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1 education record

Arely Gonzalez education

FAQ

Frequently asked questions about Arely Gonzalez

Quick answers generated from the profile data available on this page.

What company does Arely Gonzalez work for?

Arely Gonzalez works for Kaiser Permanente.

What is Arely Gonzalez's role at Kaiser Permanente?

Arely Gonzalez is listed as Senior Case Manager & Project Leader -Grievances Appeals and Claims at Kaiser Permanente.

Where is Arely Gonzalez based?

Arely Gonzalez is based in Los Angeles Metropolitan Area, United States, United States while working with Kaiser Permanente.

What companies has Arely Gonzalez worked for?

Arely Gonzalez has worked for Kaiser Permanente, Connected Solutions Group, Llc, American Honda Motor Company, Inc., and T-Mobile.

Who are Arely Gonzalez's colleagues at Kaiser Permanente?

Arely Gonzalez's colleagues at Kaiser Permanente include Esmeralda Delgado Ponce, Linda Lange, Anne Lemoine, Ashley Peña, and Bridget O'Brien.

How can I contact Arely Gonzalez?

You can use AeroLeads to view verified contact signals for Arely Gonzalez at Kaiser Permanente, including work email, phone, and LinkedIn data when available.

What schools did Arely Gonzalez attend?

Arely Gonzalez holds East San Gabriel, Criminal Justice A.A from Mt. San Antonio College.

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