Arevik Dumikian Email and Phone Number
Arevik Dumikian work email
- Valid
Arevik Dumikian personal email
- Valid
I've been working with English and translations since 2001 in different fields, so it's a it hard to sum my experience to one position only.With a high typing skills I am more productive in text support (emails, chat). I have worked as a customer support for a Danish hotel booking platform (closed due to COVID19, was promoted to Senior Specialist there), Ukraine blockchain start up (closed now), a USA-based subscription company, and as an in-house assistant for two UK pig-breeding companies (one was Kyiv based with its founder living in Kyiv and another company hired me as a freelance assistant, so I visited the UK with their customers from Ukraine) I've been working as a freelance translator from time to time and translated different kinds of documents and articles, including IT articles for the newspapers, manuals, grants, contracts and agreements, articles of company, reports, letters, etc. I have 3 years experience with agricultural area (pig breeding).You can see my customers' feedback below:https://www.upwork.com/o/profiles/users/~~7a7f41d79e08e43f/http://www.guru.com/freelancers/Russian-Translator/Ukraine/Kiev/1329745https://www.peopleperhour.com/view_feedback.phphttp://www.free-lance.ru/users/arevikd/opinions/?from=emp (Russian)http://www.linkedin.com/profile/edit?trk=hb_tab_pro_top#profile-recommendationshttp://www.freelancer.com/users/1274259.html
-
Team Lead | Customer Support And Success | Community ManagerStoboxUkraine
-
Team Lead | Customer Support And Success | Community ManagerStobox Jul 2021 - PresentKyiv, Kyiv City, Ukraine -
Senior Customer Service ManagerNustay Feb 2019 - Oct 2020Kyiv City, UkraineReply to customers' requests, questions, claims and complaints via email (HelpScout) and phone calls on day shifts (email only since quarantine beginning). Since I type quickly and could use HS canned responses, modifying them, of course, I could send up to 100 emails a day.Solve issues at check-in via suppliers and hotels.Work with suppliers in order to fulfill clients’ requests to amend or cancel the reservations.Report to QA and developers to investigate and resolve issues via Jira.Also began learning QA to understand issues and provide better communication between CS and QA teams.Software: CRM, Travolutionary, HelpScout, Stripe, QuickPay, Slack, Jira, One Drive, MS Word/Excel, Skype, Zoiper, Forticlient, Microsoft Authenticator. -
Customer Support SpecialistMinexsystems Aug 2017 - Aug 2018Kiev Region, UkraineReplying customers' requests, questions, issues and claims viaTelegram groups, BTT forum, Facebook groups, email(HelpScout), Slack and Reddit. Create tickets for devs in Jira forfurther investigation and resolving issues. Writing FAQ articles - https://faq.minexcoin.com.Translation when necessary, including consecutive translation ofthe interview)Collecting feedback. -
Junior Sales QaHexa Llc Jan 2017 - Jul 2017Kyiv City, UkraineEvaluate quality of Sales Managers' work by listening to their phone conversations with the customers and reading the chats in order to define a Sale. -
Customer Service SpecialistEast View Information Services Feb 2012 - May 2016MoscowEmail correspondence with the newpapers/magazine subscribers in English.Processing claims.Resolving issues on missed and/or lost newspapers/magazines. -
Cis Sales Manager AssistantJsr Genetics Ltd May 2009 - Apr 2010Kiev, UkraineSecretarial work including typing, correspondence, preparing documents for visa application, answering telephone calls, mail distribution + translating all the reports, contracts, documents and making interpretation at the meetings, includes business trips both around Ukraine and to UK -
Personal AssistantLlc Upb Cis Jan 2007 - May 2009Kiev, UkraineType of company: UK based pig breeding company representative officePost: Secretary and InterpreterResponsibilities: Secretarial work including typing, correspondence, preparing documents for visa application, answering telephone calls, mail distribution and general office duties + translating all the reports, contracts, documents and making interpretation at the meetings
-
Senior OperatorIntermediakom Ukraine 2005 - 2006Kiev, UkraineType of company: mass-media monitoring companyMonitoring television and radio air, Internet research, task distribution among other operators (6 to 12 people)
-
Executive SecretaryPershe Veresnya Jan 2000 - Apr 2002Responsibilities: tracing materials for the English-language newspaper for English language teachers, answering customers calls, correspondence, general office duties, also translating some articles from the web-sites and the magazines for further publishing in the newspapers.Co-operated with a US Peace Corps Volunteer for a Grant writing.
Arevik Dumikian Skills
Arevik Dumikian Education Details
-
Kiev Interregional Teacher-Training InstituteEnglish -
Kiev Ushinsky Pedagogical CollegePre-School Training
Frequently Asked Questions about Arevik Dumikian
What company does Arevik Dumikian work for?
Arevik Dumikian works for Stobox
What is Arevik Dumikian's role at the current company?
Arevik Dumikian's current role is Team Lead | Customer Support and Success | Community Manager.
What is Arevik Dumikian's email address?
Arevik Dumikian's email address is ar****@****iew.com
What schools did Arevik Dumikian attend?
Arevik Dumikian attended Kiev Interregional Teacher-Training Institute, Kiev Ushinsky Pedagogical College.
What are some of Arevik Dumikian's interests?
Arevik Dumikian has interest in Design, Computers, Traveling, Music, Translations, Drawing, Nature, Ancient History.
What skills is Arevik Dumikian known for?
Arevik Dumikian has skills like Ms Word, Ms Excel, Adobe Photoshop, Abbyy Lingvo X5, Internet Research, Pagemaker, Microsoft Excel, Online Research, Photoshop, Editing, Negotiation, Ms Powerpoint.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial