Arfan Dc Email and Phone Number

Manage staff inbound and outbound, Monitoring performance staff, Reporting performance to Dept. Head and Division Head, Responsibility for service level and service excellent to customer, Follow up on complaints that are not resolved by the agent to other parts, Relate to other parts of the product and promotion, Maintain hardware and software related call center asset, Provide training for new agent about product and promotion

Manage team work to achive target, Monitoring team, Create schedule work, Reporting performance team to Manager, Handling customer hard complaint. Responsibility for service level and service excellent to customer