Chief Executive Officer
Current[JAN, 2024] - PresentEstablished and grew a successful call center services company from inception.Oversee all operations, including order-taking, customer support, technical assistance, and sales.Implemented a performance management system that boosted agent productivity and customer satisfaction by 100%.Developed and nurtured key client relationships, leading to a 100% increase in client retention and satisfaction.Spearheaded the adoption of advanced technologies and processes to improve service delivery and operational efficiency.