Arfat S. Email & Phone Number

United Arab Emirates

Ajman, United Arab Emirates

Managing day to day store operations as per defined company SOPs: including sales, target achievements, annual growth, store operations, product promotions, visual merchandising, inventory management, customer service management, floor management, safety, stock management, stock replenishment & shrinkage control and team management.KEY ACHIEVEMENTS:• Successfully launched a new business in Apr 2019 and within first 3 months exceeded forecast revenue.• Launched an aggressive promotional campaign in Ajman to attract customers and increased customer loyalty by 40%. • Maintaining security procedures to minimize pilferage and shrinkage.• Maintaining an appropriate level of stocks in the store to serve customers properly.• Initiated extensive training of 14 sales and support staff to deliver “Total Quality Control” targets for 2019 in partnership with Tawjeeh Training Organisation. • Liaising with the store management team for team rostering and weekly holidays.

Dubai, United Arab Emirates

• Managing a profitable store, reviewing controllable expenses, and monitoring labour costs • Assisting manager for planning and executing sales promotions and maintaining a positive community image, writing a weekly schedule and considers any fluctuations in sales due to holidays or local events.• Performs opening and closing duties• Performs financial documentation and register readings during shift. • Ensures that the store and backroom are maintained in a safe and clean manner.• Processes all payroll information in an accurate and timely manner• Supervising the staff • Monitoring fast selling items on the basis of the sales report and making them available all the right time by preparing the pickup list. • Providing daily sales report to the management• Review customer complaints and feedback to maintain the customer demands

Bachelor'S Degree, Business/Commerce, General, A

Activities and Societies: • Coursework in business administration and management • Coursework in international business, finance.

Bachelor Of Commerce - Bcom, Accounting And Business/Management, A

Diploma In Software Technology And Applications, Accounting And Computer Science, A

Activities and Societies: Certification course of Tally ERP 9 MS Word MS Excel MS Powerpoint