Data Analyst
CurrentTicketing Team MemberResponsibilty :- Manage SLA is reach within company target- Ensure the ticket is match with what the passenger requested- Collaborate with another team to make the best offer to passenger if the requested flight is unavailable- Achieve the company daily targetSystem used :- Galileo Travelport- Sabre red & SabreSonic red- Amadeus (NDC & Cryptic) & Amadeus altea- Various agent portal web