Armando Garza Email & Phone Number

Mclean, Virginia, US

• Betis Group | Project Mgr. | 12.2023 – presentSupported Commercial Business Services for Pepsi US and Canada.
• Provided remote program and project management support services including reported program and project status, created briefings for senior management, prepared implementation schedules, handled inventory/shipping.
• Developed and expanded program leadership guidance and relationship building with client which increased total scope of work from the original contract to multiple lines of business including on-going.

• Analyzed and researched hundreds of phrases to detect, differentiate, and measure inherent cognitive bias in support of AGI Laboratory research work. These bias detection techniques will become part of the bias.

Mclean, Virginia, US

• Supported the DoD – Defense Health Agency Clinical Laboratory Medicine Services:
• Provided remote support for 8 pilots and projects from IOC (initial) to FOC (functional operating capability) for the Defense Health Agency Transformation Patient and Provider Facing Initiative working with world-wide.
• Coordinated Lab Utilization Initiatives including Optimizing the Clinical Laboratory Test Menu in MHS Genesis and Optimizing Lab Contract Utilization (LabCorp) via monthly laboratory testing spend analysis, intelligent.
• Delivered program services for the CLIP (Clinical Laboratory Improvement Program) management, Medical Treatment Facilities/Clinics, Credentialing and Privileging capabilities market research, pilot planning, execution.
• Managed the CLIP (Clinical Laboratory Innovation Program) operational and program management support for both the Expired and 30/60/90 Days expiring CLIPS world-wide for all branches of services and both joint/three.
• Created Senior Leadership/Executive briefings and other artifacts including new DoD policies, standard operating procedures, and operating instructions to support DHA work.

• Coordinated and tracked issues and outages via ServiceNow for 17 financial, life and health vendors and their related regular and out-of-cycle maintenance for USAA applications and services and reviewed and.
• Developed requirement documents for various technical work and managed projects as lead vendor facilitator and collaborated on new contract agreements and existing contracts to ensure SLO and other metrics, technical.
• Facilitated vendor/internal USAA mainframe disaster recovery and business continuity exercises and documentation.Utilized strong relationship building, business communication, partnership and facilitation soft skills.
• Worked with vendors and internal teams to determine both business and technical requirements for the EQUINIX Health Platforms (Connecture and BenefitFocus) API, SSO and File migrations.

• Conducted IT Program/Project financial, priority ranking and detailed BCC “Be a Compliant Company” injects analysis, review, and coordination with various lines of business and worked with stakeholders on reporting.
• Created executive level weekly and monthly presentations and tracked the overall status, delivery status, staffing and financial status on several programs related to risk / issue management and digital channels.
• Oversaw with two lines of business: Digital Experience $9M (five projects) and Global Service Delivery $27M (6 projects) and assisted them in reporting progress of their deliverables and tracking of both development.

• Provided financial analysis, system integration expertise and IT recommendations along with best business practices that helped support a global IT department with both on-premise and Cloud infrastructures using.
• Conducted financial forensic analysis of IT and General Ledger expenses and worked with both Apptio and Clarity vendors on fixing, automating and enhancing the data feed between the two systems in order to provide a.
• Discovered many telecommunication related services that could be terminated due to a data center relocation analysis resulting in the realization of thousands of dollars in permanent monthly cost-savings.
• Led a billing statement streamlining process improvement with data center vendor (S-24) to consolidate monthly services billing statements into three regions (US, Brazil and London) with a listing of all monthly.

• Contract position (Remote) – MATRIX Resources; PM/Business Systems Consultant VI; 5/2017-9/2018
• Maximized business strategies and provided program level support on 17 programs and coordinated information and reporting from project managers for the reports/submissions required to comply with Federal Banking.
• Developed and refined status updates for US Government officials and mentored project managers with day-to-day fulfillment of their “Too Big to Fail” projects and with the creation of MVP (minimal viable products).
• Led reporting efforts to consistently report progress, obstacles, risks, issues and Go-to-Green paths for the RRP (Recovery and Resolution Program) for the Management Information Systems capability area leveraging.
• Directed the completion of 4 major international migrations of user data/files/SQL databases/Email integration and directed data verification efforts from GE Capital Commercial Lending acquisitions into Wells networks.
• Completed 4 international migration activities via coordination with both internal and external business partners, legal, validation and Wells and GE technical teams for GE user application data, files and emails.

San Antonio, Texas, US

• Contract position – Millennium Group; Senior IT Systems Analyst
• Gathered and documented requirements/stories, facilitated meetings & requirement/story sessions, systems analysis work.
• Responsible for leading, managing, and facilitating activities pertaining to the development and completion of system deliverables including validating artifacts, developing system requirements, and assisting with.
• Worked technical builds, code mergers and deployments through several lower/non-production environments while working through connectivity issues, defects, build/environmental issues and conflicts with other teams.
• Researched and helped resolve pre-deployment UAT defects with technical teams as well as production issues with business SMEs and various systems teams. Assisted with defining and creating test case scenarios as well.
• Led and developed technical solutions and designs and the servers and infrastructure architecture required to be built-out or to be modified and configured to host new builds and application methodologies and.

San Francisco, California, US

• Wells Fargo, 4101 Wiseman Blvd., San Antonio, TX 78251 (Remote)Contract position – MATRIX Resources; PM/Business Systems Consultant VI
• Worked on the Enterprise Patching Program to establish a centralized governance that addresses Policy, People, Process and Technology aspects of both security and non-security patching with a clear objective of.
• Assisted in creating and managing of detailed plans/schedules/documents to remediate operating system and both non-security and security patches backlog and future patching processes and procedures within the.
• Acted in a leadership capacity for project-related meetings and discussions and other duties to augment project manager role.

Los Angeles, CA, US

• Contract position – KFORCE; PM/Senior Technical Business Systems Analyst;
• Recognized as an expert and visionary in providing strategic business solutions to enterprise-wide technology initiatives.
• Performed at the highest-level as an internal consultant for both the technology and business groups by re-engineering technical processes for greater efficiencies and overcame long standing JAVA, JVM.
• Created business requirements documents, conducted business requirements analysis, created Functional Design documents and other ancillary project documentation as well as created Visio network diagrams.
• Interpreted business requirements into system engineering designs and application changes.
• Worked with various vendors and Wells Fargo to convert an SFTP $71.5 million-dollar daily transfer of ICL (Image Cash Letters) to a more secure Public/Private Key process with no impacts to daily operations - yearly.

San Francisco, California, US

• Contract position – COLLABERA; PM/Business Systems Consultant VI
• Selected as lead SME for the Loss Mitigation Workflow Wells Fargo 512 Client Lines/Loans Servicing Transformation Efforts and Platform Strategy Conversion projects. Additionally, was a SME for all web services used in.
• Managed, prioritized, worked and resolved day-to-day Loss Mitigation application defects and Problem Resolution issues.
• Conducted business requirements analysis and created Functional System Design documents and Change Requests as well as coordinated and interpreted those business requirements into system engineering design and.
• Coordinated with Project Managers, SDA Group, Lending Grid Enterprise Team, Work Stream Leads, Business and Systems Analysts, Developers and both on/off-shore personnel on multiple “Making Home Affordable Programs” and.

Noida, Uttar Pradesh, IN

HCL Technologies (Engineering, Research and Development); Senior Business Engagement ManagerClient: Pearson; Mobile Technical Onsite Project Manager; 02/2013 - 05/2013Mobile Technical Onsite Project Manager leading onsite client coordination and offshore mobile development team (JIRA, PhoneGap, Java) and testing to complete the mobile versions of the.

San Francisco, California, US

Served as a Project Manager on many Home Preservation Strategic Initiatives projects working with all Lines-of-Buisness and completed day-to-day project activities on various Wells Fargo Default Servicing Mortgage projects (IT, Process, Enterprise, Mainframe and Web) from concept through implementation including all project activities such as Business and.

San Antonio, Texas, US

• Project Manager for multiple USAA projects related to the mobile banking space and other USAA services applications for use on: iPhone, Android, Blackberry, iPad and other smart phones and mobile devices.
• Developed project related schedules, project status tracking, determined and mitigated risks, followed USAA established Project Management procedures, conducted numerous status and executive sponsor/ stakeholder.
• Android Functionality – Home, Auto and Rental Discovery application (800K)
• Person to Person Payments (P2P) – in conjunction with PayPal and numerous USAA enterprise teams. (1.5M)
• Mobile Submit Insurance Claims Upload (900K)
• Immediate Issuance ATM/Debit Cards at Financial Centers (150K)

Greenwich, CT, US

• DoD Contracts | Program/Project Manager | San Antonio, Texas | 07/1999 – 01/2009
• Supported various USAF DoD contracts at Lackland, Randolph and AETC.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Business Administration And Management, General