Amber Girard Email & Phone Number

Indianapolis, Indiana, United States

Carmel, Indiana

Our mission at Home Care Assistance is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff, and our expertise care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults.In my role as Director of Business Development, I was primarily responsible for servicing referral channels and growing the client base through referral sources. My job entailed:- Supporting aging seniors and their families in finding the right home care solution tailored to their unique needs.- Improving the lead generating and sales processes and policies in support of our mission - Specifically, improving referral channel communication, information flow, and patient referrals.- Identify and connect with key external referral sources and other healthcare professionals to build and develop strong relationships to uncover new client opportunities. Utilize Salesforce to assist in relationship management. - Managing internal communication across multiple departments, ensuring client success, employee retention, and changes in client care in a timely manner.- Acting as the point-person for referral sources, community resources, and new client families and loved ones, including onboarding and start of care for clients, overseeing service recovery opportunities, and contract negotiations.- Creating and facilitating effective dementia and Alzheimer's care trainings, along with elder LGBTQ+ care trainings, to referral sources, community partners, and caregivers, whether they be company caregivers or loved ones of clients. - Achieving financial objectives by preparing a monthly, quarterly, and annual budget and respective marketing plans. - Assisting with client assessments, securing client consent agreements, and entering client plan of care into client management software, ClearCare.

Carmel, Indiana

In my role as Employee Care Manager, I was primarily responsible for ensuring the smooth ongoing care of our clients by supporting and developing our caregiving staff. My job entailed: - Caregiver hiring and training- Maintain Caregiver Database, including work schedules, seniority, and performance history- Responsible for Human Resources operations, to include complete and updated employee files, accurate time sheets, schedules, etc.- Responsible for office compliance with all caregiver HR policies, including hire packets, regular reviews, incident reporting, and disciplinary actions- Recruit high-caliber caregivers and ensure a steady flow of caregiver applicants to the office- Respond to caregiver web inquiries and manage caregiver acquisition sources such as internet and print advertising, local awareness, and employment agencies and events- Support company operations by facilitating the efficient functioning of the office via a range ofadministrative, clerical, financial, and managerial tasks- Lead ongoing caregiver training as they become necessary- Contribute to special campaigns and projects within the office, including caregiver recognition, client appreciation, local marketing, etc.

Indianapolis, Indiana Area

Rainmakers is a business development community that provides a platform to achieve business and personal growth goals through well-organized professional networking events, educational sessions, roundtable discussions, community service projects and project based consulting. Our goal is to be a business development extension for a business owner, individual producer or sales team. We win when we get our members in front of new client opportunities, facilitate strategic relationship introductions and provide results-oriented business development training.In my role as Director of Membership at Rainmakers, I was responsible for ensuring our team and Members successfully reached their goals. My job entailed the following: - Responsible for recruiting and closing new members for continued business growth- Manage 500+ accounts using company CRM to ensure customer success- Achieve financial objectives by preparing a monthly budget, issuing all invoices, managing allcollections, and analyzing variances- Ensure the timely, successful, and results-oriented delivery of client projects according to clientneeds and objectives- Coordinate and implement eight networking events monthly, to include venue, vendor, andsponsor relationships- Operate as the lead point person of contact for any and all matters for company team, clients,members, and prospects- Create, manage, and facilitate all mass email and social media communication regardingevents, promotions, speakers, etc.- Maintain professional and technical knowledge by attending educational workshops, reviewingprofessional publications, establishing personal networks, and participating in professionalsocieties- Support company operations by facilitating the efficient functioning of the office via a range ofadministrative, clerical, financial, and managerial tasks- Respond to members’ inquiries, needs, and complaints- Contribute to company blog and newsletter

The Mall At Tuttle Crossing

-Demonstrate understanding of business acumen, including financial and operational understanding-Lead talent acquisition, management and associate development, and retention-Exhibit creativity in merchandising revisions and updates-Drive sales through exceptional customer service and positive resolutions to challenges-ruebe Achievement Award for achieving the Fiscal 2013 ADS Goal - March 2014-Keen sense of internal and external loss prevention and awareness-Proficient in crisis management-Manage schedules for 15-20 employees and budgeted labor hours-Regulate merchandise flow-Proficient in compiling and submitting required reports-Participate in new store openings and preparations-Responsible for maintaining expected store standards-Exhibit flexibility in assisting other stores as needed-Responsible for balancing registers and deposits daily

Sun Center, Easton Town Center, Nora Plaza

-Lead and conducted corporate sight visits-Assist Visual Merchandising Corporate Team in planning future floor sets-Keen sense of loss prevention and awareness-Assist in the hiring and training process of new associates-Coordinate and implement merchandising changes-Proficient in crisis management-Oversight of inventory management-Manage employee schedules and budgeted labor hours-Proficient in compiling and submitting required daily and weekly reports-Responsible for maintaining expected store standards-Exhibit flexibility in assisting other stores and locations as needed-Responsible for balancing registers and deposits

Zionsville Meadows, Beech Grove Meadows

-Manage switchboard-Accounts receivable-Guest relations and customer service-Managed mail-Updating client roster-Managing inquiries-Event coordination-Support marketing team

Bachelor Of Science (B.S.), Fashion And Retail Studies

The Fashion and Retail Studies major examines the fashion industry including apparel mediums and focuses on production as well as why.

International Baccalaureate Diploma

Activities and Societies: International Baccalaureate (IB) Diploma, High Honor Roll, Varsity Cheerleading, German Club, Habitat.