Executive assistant to Senior Director, providing strategic support to Central Eastern Europe, Central Asia, Nordics, Austria, Switzerland, German clusters. • Creating/editing basic reports, presentations, and other documents. Measuring business performance through KPIs and forecast tracking, business plans preparation and monitoring, ensuring timely completion and alignment with company goals• Working and making recommendations, on complex assignments where initiative is needed in problems solving.• Acting as the main point of contact between the executive and internal/external stakeholders, ensuring clear and efficient communication• Managing daily administrative tasks; executive calendars, scheduling meetings; meeting minutes, handling confidential information, organizing complex international and domestic travel itineraries, visa arrangements, accommodation. Equipment management, onboarding new team members.

•Support Service Delivery. Regular operational reviews on regional partners, to ensure resell hardware readiness. Monitor the partners' entitlements in advance, to avoid bookings outages•Work with the numerous support teams to ensure the KPIs are timely reviewed.•Coordinate credit hold resolution between partners and Collections.•Assuming various responsibilities as a member of the Alliances & Channel org•Daily administrative tasks; Scheduling team calls, consolidating team’s reports, meeting requests preparation, managing calendar. Approval requests, Expenses, Purchase Requisitions, Insurance claims, Business Trips. Acting as the information source on organization policies and procedures.

• Support of regional Sales Directors and their teams. • Timely forecast preparation & submission, monitoring consistency and alignment with sales reviews• Pipeline analysis, internal/external meetings organization, relocations & travel arrangements, performance reports and analysis, as well as data entry/update/correction. • Assisting in implementing strategic objectives by setting regular monitoring of defined sales KPIs, and evaluating tactical planning actions• Developing user-friendly reports, that contributed in reducing the errors in reports• Gaining experience in data manipulation and data management• Setting up and monitoring process for approval requests to corporate, regarding specific price, product and service requirements• Acting as the information source for sales, on organization policies and procedures

Online invoicing, credit notes, expense reports (audit, approval, reimbursements), purchase orders, supplier handling. • Customer database maintenance and thorough research on suppliers and efficient co-operations

Responsible for license submissions, back office to outbound sales.

(maternity leave coverage)Support of Sales Consulting Directors and regional teams, scheduling and organizing meetings, appointments and travel arrangements. Achievements include:• Ensuring implementation of sales procedures & compliance of the company guidelines• Gaining strong knowledge of technology and office operations• Developing strong organizational skills

Inbound calls, correspondence, visitor greeting/handling, clerical duties

Responsible for customer service, inbound sales, customer data updates, online invoicing, contracts’ administration (new contracts & renewals), warehouse inventory. Achievements include:• Enhanced multitasking capabilities• Overachieving targets under high pressure• Receiving customer feedback that exceeded expectations

English Language Tutor

Responsible for in-store sales, customer expansion, contracts, warehouse maintenance, invoicing.

Responsible for ensuring smooth flow and equipment operation, relevant to events’ demands