Arham Sheikh

Arham Sheikh Email and Phone Number

Executive Director at Mount Street Group @ Mount Street
london, england, united kingdom
Arham Sheikh's Location
Chislehurst, England, United Kingdom, United Kingdom
Arham Sheikh's Contact Details

Arham Sheikh personal email

n/a
About Arham Sheikh

Arham Sheikh is a Executive Director at Mount Street Group at Mount Street. He possess expertise in customer service, management, payment card processing, process improvement, team leadership and 14 more skills. He is proficient in German.

Arham Sheikh's Current Company Details
Mount Street

Mount Street

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Executive Director at Mount Street Group
london, england, united kingdom
Employees:
125
Arham Sheikh Work Experience Details
  • Mount Street
    Executive Director
    Mount Street Mar 2024 - Present
    London, United Kingdom
  • Mount Street Group
    Director
    Mount Street Group Nov 2020 - Mar 2024
    London, England, United Kingdom
  • Mountstreetgroup
    Senior Associate
    Mountstreetgroup Jun 2020 - Nov 2020
    London, England, United Kingdom
  • Cbre Uk
    Asset Manager
    Cbre Uk Jul 2019 - Jun 2020
    London, United Kingdom
    Loan Servicing & Capital Advisory
  • Metro Bank (Uk)
    Commercial Analyst
    Metro Bank (Uk) Oct 2018 - Jul 2019
    London, United Kingdom
    Large Commercial - providing finance solutions of between £5m and £40m, through a broad range of tailored products.
  • Metro Bank (Uk)
    Commercial Assurance Manager
    Metro Bank (Uk) Oct 2017 - Oct 2018
    London, United Kingdom
    Real Estate Finance
  • Metro Bank (Uk)
    Contact Centre Assistant Manager
    Metro Bank (Uk) Jan 2016 - Oct 2017
    London, United Kingdom
    Contact Centre Assistant Manager at Metro Bank PLC. My role involved me managing a contact centre of front line customer service staff providing unparalleled levels of customer service to both new and existing customers. Through effective people management and leadership I worked to achieve and deliver key call centre metrics, deliver a world-class customer experience and drive business change.
  • Xln | For Small Business
    Card Processing Operations Manager
    Xln | For Small Business Jun 2014 - Jan 2016
    London, United Kingdom
    Relationship Management – Single point of contact for acquiring banks, terminal manufacturers and leasing companies representing over 6000 customers.People leadership experience, conducting weekly progress meetings, mentoring, coaching and building a cohesive team.20% increase of Live and Transacting Customers.Reduced Signature to Revenue by 62%, enhancing customer experience and return on investment.
  • Xln | For Small Business
    Faults & Provisioning Agent
    Xln | For Small Business Jan 2014 - Jun 2014
    London, United Kingdom
    Handling complex faults related issues on customers’ telephone lines. This includes LLU, WLR2 ISDSN and WLR3 Analogue lines.80% reduction of inbound calls since the introduction of SMS communications.Initiated and implemented ‘SMS Faults’ as a new method of customer communication.Follow up on all faults liaising with our Suppliers to resolve outstanding faults within service level agreementsTook ownership of faults reported to ensure customers are kept informed of progress and subsequent issues resolved efficiently.
  • Sainsbury'S
    Customer Service Assistant
    Sainsbury'S Oct 2008 - Dec 2013
    Beckenham, Kent
    Customer Service Assistant, based in the customer service desk and kiosk.Serving customers and dealing with any customer queries to enable them to have a pleasant shopping experience and become returning customers.Stock replenishment – rotating stock whilst replenishing to minimise the amount of food waste.

Arham Sheikh Skills

Customer Service Management Payment Card Processing Process Improvement Team Leadership Relationship Management Project Management Microsoft Excel Microsoft Office Customer Experience Call Centers Leadership Team Management Telecommunications Account Management Change Management Sales Crm Customer Relationship Management

Arham Sheikh Education Details

Frequently Asked Questions about Arham Sheikh

What company does Arham Sheikh work for?

Arham Sheikh works for Mount Street

What is Arham Sheikh's role at the current company?

Arham Sheikh's current role is Executive Director at Mount Street Group.

What is Arham Sheikh's email address?

Arham Sheikh's email address is ar****@****l.co.uk

What schools did Arham Sheikh attend?

Arham Sheikh attended University Of Westminster.

What skills is Arham Sheikh known for?

Arham Sheikh has skills like Customer Service, Management, Payment Card Processing, Process Improvement, Team Leadership, Relationship Management, Project Management, Microsoft Excel, Microsoft Office, Customer Experience, Call Centers, Leadership.

Who are Arham Sheikh's colleagues?

Arham Sheikh's colleagues are Raul Calvo, Solène De Sereys, Xeni Papanikolaou, Neringa Dailidonyte, Courtney Carter, Alison Woof, Jennifer Swindells.

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