Accomplished and results-oriented Manager with over 18 years of experience in Financial Industry and International non profit Organisation. Member of Executive Management team and responsible for defining and implementing strategy and business plan for all areas under Operational division. Skilled and experienced in Banking Operations, IT governance, Innovation, Security, Digital Channels, Project Management, Process optimization using L6 Sigma, Quality Control, and Procurements. Clear and proven results for control of operational expenses achieving a C/I ration under 50%. Focused on innovation, automation and increase of efficiency for BO processes able to serve an increase of activity of over 30% without additional FTE. Experienced and skilled on negotiation on sourcing and sale of assets activity achieving significant contribution to bank income.Experienced on managing simultaneously complex and 100% turn around projects while maintaining my skills of being a detail-oriented, friendly, and dependable, with an uncompromising work ethic.