Amber Horsley

Amber Horsley Email and Phone Number

Client Success Manager @ University of Phoenix
Houston, TX, US
Amber Horsley's Location
Greater Houston, United States
Amber Horsley's Contact Details

Amber Horsley personal email

n/a
About Amber Horsley

Amber Horsley is a Client Success Manager at University of Phoenix. She possess expertise in training, strategic planning, leadership, business development, marketing and 19 more skills. Colleagues describe her as "I have had the pleasure of managing Amber on two occasions. She has consistently shown top performance and strives for excellence in everything she does. As a sales professional I could count on her to deliver client-centered, results-driven solutions. She is humble enough to proactively seek development and yet possess an innate ability to coach and mentor others nationally. Amber is truly the ideal employee; self-sufficient, proactive, solutions oriented, intrinsically motivated to be… Show more" and "Amber is an exceptional employee who excels at building relationships with executive leadership and providing consultative strategy designed to help external clients achieve their organizaitonal goals. Amber is one of the top performing salespeople on my team and consistently exceeds her performance goals. Amber has the innate ability to connect and build relationships while securing partnerships. Amber has mentored and trained many of her peers due to her experience in client… Show more"

Amber Horsley's Current Company Details
University of Phoenix

University Of Phoenix

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Client Success Manager
Houston, TX, US
Amber Horsley Work Experience Details
  • University Of Phoenix
    Client Success Manager
    University Of Phoenix
    Houston, Tx, Us
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  • University Of Phoenix
    Senior National Account Manager
    University Of Phoenix Jan 2022 - Present
    ·Maintains consistent high-quality client experience by nurturing existing client relationships and activating new relationships. ·Uncovers clients’ needs, employee skill gaps and strategically identifies the proper academic support and solutions to enhance client growth and retention. ·Consistent client communication to increase awareness of educational programs by providing ongoing relationship management, effective account plans, client engagement, marketing resources, promotional and event strategies.·Leads and collaborates with internal stakeholder teams (Sales, Marketing, HR, Legal & Operations) to support, deliver, and execute education solutions and engagement for each client.·Continuous reporting to senior leadership providing updates on client success, activity and progress.
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  • University Of Phoenix
    Strategy Manager
    University Of Phoenix Apr 2016 - Feb 2022
    Houston, Texas Area
    • Responsible for analyzing, designing, developing, and delivering learning solutions to meet the strategic goals of community college and corporate client stakeholders. • Collaborate with university and institutional leadership to develop and execute market plans to identify and cultivate top target, high profile educational opportunities. • Evaluate industry markets and identify new customer and industry needs – harvesting concepts from existing programs and creating solutions that leverage University of Phoenix current programs.• Create comprehensive educational pathways and concurrent enrollment cohorts focusing on all University academic programs.
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  • Apollo Education Group
    Manager Of Strategy
    Apollo Education Group Jul 2014 - Oct 2015
    Houston, Texas Area
    In this role at Apollo Education Group, I had the pleasure of experiencing success and the opportunity to build on my skill sets through various roles and increasing responsibilities. As a Strategy Manager, I served as a mentor and coach for internal teams. I also led a team in the relationship development for corporate clients. I was responsible for creating and managing engagement strategies for our partner organizations. In addition, I focused on client satisfaction and quality assurance through the life cycle of the partnerships. As a project manager and leader, I engaged with all levels of Apollo to develop programs to increase partner participation and promote continuous revenue opportunities.
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  • Apollo Group
    Community College Center Of Excellence - National Account Executive
    Apollo Group Dec 2012 - Jul 2014
    Austin, Texas Area
    - Cold called, prospected and cultivated community college partnerships to generate and increase transfer revenue by selling Apollo tailored solutions- Met and exceeded income and program goals by building strong client relationships and executing a solid consultative sales strategy with C-Level, and Director level decision makers- Provided direction for engagement with partner organizations with a focus on uncovering new opportunities- Maintained satisfaction and quality assurance of client accounts by acting as relationship and project manager- Develop programs that focus on goals of partner organization to create new avenues for revenue generationAccomplishment Highlights:- Top performer 2013 and 2014- Top 3 partnership generator for 2013 and 2014- Secured large IT and Health Care Expos with Texas community college, 2014- Nominated Top 3 National Account Executives for performance, 2013
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  • Apollo Education Group
    Corporate Partnerships - National Account Executive
    Apollo Education Group Jan 2008 - Dec 2012
    San Antonio, Texas Area
    - Acquired partnerships with national organizations to increase Apollo revenue - Consulted with Fortune 1000 customers to develop strategic programs that meet business objectives - Teamed with field account teams that service client locations both virtually and face-to-face- Built on partnerships by identifying and offering solutions for business needs and utilized value-based messaging to create a client call to action- Penetrated accounts by expanding the scope of partnership within national/global businessAccomplishments:o Launched Global Partnership, FY12o Recipient of community award for contributions to the betterment of organizations, FY10o Named Region MVP for third quarter, FY12o Roundtable leader Phoenix All Hands Conference, “Partnership Development”, FY12o Award for stellar long-term client relationships and seeking partnership growth, FY12
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  • Outside The Box Events
    Event Coordinator
    Outside The Box Events Aug 2004 - Jul 2007
    San Antonio, Texas Area
    Worked closely with the directors and conducted market research, assisted with marketing and public relations, and created innovate events to support corporate functions, professional sports entertainment and fundraising activities
  • Tpn
    Marketing
    Tpn 2006 - 2007
    AT&T Events, Market Manager – Developed and managed marketing and promotional activities for the launch of a new product Uverse in the San Antonio market; Managed a team of 30 employees in the promotion and marketing of product at events; Aggressively marketed company product through strong management, effective written communication, and problem solving skills
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Amber Horsley Skills

Training Strategic Planning Leadership Business Development Marketing Public Speaking Management Leadership Development Team Building Organizational Development Program Management Strategy Coaching Recruiting Business Strategy Staff Development Account Management Customer Service Sales Team Leadership Business Planning New Business Development Salesforce.com Crm

Amber Horsley Education Details

Frequently Asked Questions about Amber Horsley

What company does Amber Horsley work for?

Amber Horsley works for University Of Phoenix

What is Amber Horsley's role at the current company?

Amber Horsley's current role is Client Success Manager.

What is Amber Horsley's email address?

Amber Horsley's email address is am****@****bal.net

What schools did Amber Horsley attend?

Amber Horsley attended The University Of Texas At San Antonio, University Of Phoenix.

What skills is Amber Horsley known for?

Amber Horsley has skills like Training, Strategic Planning, Leadership, Business Development, Marketing, Public Speaking, Management, Leadership Development, Team Building, Organizational Development, Program Management, Strategy.

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