As a part-time Warehouse Associate at Dentsu Creative I play a pivotal role in event management logistics. I manage the coordination and transportation of event assets, ensuring all materials, from staff POS kits to machinery and large event setups, are readily available and operable. My duties involve overseeing warehouse inventory, maintaining the cleanliness and functionality of the facility, and supporting pre- and post-event warehouse operations, including staff coordination and asset preparation.I ensure that all event-related materials, such as uniforms, special event assets, and machines, are properly packed, shipped, and tracked according to operational procedures. Additionally, I coordinate transportation logistics, train staff on the proper use of event machinery, and ensure compliance with standard operating protocols for issue resolution.In this capacity, I have become proficient in managing POS shipments and tracking inventory via Excel and Microsoft Teams, while maintaining effective communication with both management and event staff. I have supported large-scale events and handling setup and breakdown of event assets.

At Sway, I collaborate closely with the Head of Operations and Ops Team to scale business operations and elevate the customer experience.Leveraging my expertise in managing diverse teams of independent contractors and implementing process improvements to support Sway's aggressive growth and expansion goals. From hiring and managing a fleet of drivers to analyzing daily operations and delivering white-glove customer service, in order to maintain a committed mentality to drive results and exceed expectations.

Returnmates’ mission is to make returns as seamless as the purchase. With just a few clicks, Returnmates cuts out the most stressful part of online returns — having to leave your home. As a result, online shoppers are able to remove the inevitable uncertainty surrounding their purchases.- Managed daily market operations, overseeing a team of operations and warehouse professionals to ensure efficient execution of processes.- Cultivated a customer-first mindset among team members, delivering excellent customer service and addressing inquiries regarding returns with professionalism and empathy.

- Develop, implement, and maintain quality assurance protocols-Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity-Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

Weylin is the site of the iconic Williamsburgh savings bank, operating as one of New York City’s premier venues and serves as a multifunctional, cultural, and community hub. Worked closely with staff and reported directly to the CEO on project consisted in drafting a plan-to help boost the company growth and sales by identifying new business opportunities

Reconcile monthly accounts using QuickBooks and generate financial reports Work closely with the Operations Manager and Research Specialist to ensure all information is communicated efficiently and effectively to members

• Collaborated with a team of over 30 members to formulate marketing ideas and discuss implantation strategies • Participated in tabling events for company promotion

-Amplified cost-breakdown formulas for upper management to understand exact cost per menu product. Calculated new prices for 3 products, which increased sales by 25%.-Lead 10+ employees as shift manager to retain loyal clientele and increase sales; communicated with food distribution sources to ensure timely payment on delivery products.-Educated upper management with presentation on sustainability in restaurant business. Eliminated all Styrofoam materials from stores, strengthening company brand as healthy and sustainable.

• Strengthened my time management abilities working in often times understaffed and overstressed environments• Quickly learned to capture a loyal clientele and applied leadership skills to manage and lead my coworkers as the shift manager.