Assisted in managing 40 - 50 clients. Primary responsibilities include daily customer support through proactive call and email campaigns, responding to inbound support emails and holding multiple Zoom training demonstrations daily. Conducted five to ten Zoom demonstrations daily focused on solving our clients problems by highlighting the value, features and functionality of the platform Worked expediently to strategize and troubleshoot client issues and concern to ensure quick platform adoption and usageConsulted with client contacts on platform best practices and assisted with the backend technical support for their internal hiring teams including ATS integrationAssisted CEO with special projects involving priority clients and TitansAs one of the first and longest tenured employees, I participated and contributed to planning and strategy meetings, developing an invaluable experience and perspective in the SaaS start-up spaceHelped build out and manage all TitanHouse social media channels as well as scheduling with apps like Hootsuite, Buffer, Zoho, Later, and Facebook Business SuiteAssisted in helpdesk support for thousands of Titans by guiding them through setup, best practices and ultimately finding roles on the platform

Converting homes to sustainable energy by providing no cost and ownership products such as Tesla Powerwall, Tesla Solar Panels, and Tesla Solar Roofs. Outbound sales role that helped create the first self-sufficient homes, the closest possible thing to being "off-grid".

Duties included filing, writing memos, sending correspondence, answering phones, attending and taking notes at briefings, working with other congressional offices across the Capitol.

Raised money for Penn State’s different colleges by calling and soliciting alumni and parents. Learned customer service skills and how to deal with and convince those who might not be interested in giving.