Arijit Karfa Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Australia

Brisbane, Australia

Brisbane, Australia

Part of the professional services team, responsibilities include:- Coordination with project delivery team and Solution Architects and customers. - Creation of the detailed design document, diagram, implementation & test plans.- Configuration and deployment of the solution.- Perform acceptance testing and handover documents.

Brisbane, Australia

Working on core data center infrastructure, involving Cisco (IOS & Nexus), F5 LTM / APM / GTM, Checkpoint and Palo Alto firewalls.

Brisbane, Australia

• Working as Network Engineer in Network and Security domain, maintaining and supporting network with 4500 devices across 350 sites. Ensuring systems availability, integrity and security of nationwide data network infrastructure.• Working on Incident, Change tickets related to network infrastructure as per ITIL guidelines. • Planning, scheduling, managing implementation of new site deployment, relocation and decommission, Data Centre implementation and changes. Vendor coordination and follow-up for link related issues. Configuration & troubleshooting issues related to routing & switching protocols, Qos, VPN and security policy management.

Bangalore, India

• Worked as Product Engineer for Client Product Engineering team, responsible for F5 BIG IP LTM, F5 BIG IP GTM, Juniper Netscreen products. The main activities include: o Maintaining the current product standards and updating the standard features as required as per the vendor best practices.o Tracking vendor roadmap for any new product/software version releases, EoL/EoS notices. Understanding & exploring features and recommendation of new devices/software introduced by vendor.o Establishing a lab setup to test the new products/software releases. Performing Unit testing of the new software/hardware products and establishing the standards for various configuration items as per the Client requirements. Building standards documents, interacting with operations teams to understand the issues faced and incorporating the resolutions as part of standard products.o Providing solution for improving device management and day to day operations for support team.

Madrid Area, Spain And Bangalore, India

Worked as Technology Analyst for Network domain for supporting Client customers hosted in Client datacenters across Europe. Weekly calls with customer business managers and team leads. Handling escalations and providing inputs for better resolution time. Performing trend analysis of tickets for different countries in turn the problem management and help to reduce the number of tickets. Setting up DR setup and performing testing using the toolset.• Handling incident, Change & problem management tickets related to network infrastructure of CLIENTs end customer networks hosted in CLIENT data centers. Handling network infrastructure of various customers hosted in CLIENT data centers comprising more than 1000 network devices and troubleshooting of all issues related to network devices.• Performing problem management for the network devices and coordinating with other teams for various problems in the customer solutions. Coordination with various Client teams for issues related to links, proxies etc.• Initially part of the transition team, successfully completed transition of approximately 120 customers with approximately 500 network devices from Onsite. Completed the transition for Client SPAIN data centre network devices ahead of time at onsite. Got appreciation for the Service Appreciation documentation prepared during the transition.• Part of this role involved managing Infosys internal systems (Computers & Communications Division) for the clients, technologies involving MS Active directory, exchange, SCCM.

Kolkata Area, India

Team LeaderResponsibility:• Maintain & troubleshoot Cisco devices for the network connectivity.• Implementation of access points for the wireless connectivity of client infrastructure. Troubleshoot Wi-Fi network and Internet connectivity.• Daily & Periodic health check-up of peripheral devices i.e. Cisco Router, Access Points, Antennas, D-link Switches & others. Taking scheduled back-ups on Symantec VERITAS Tape drive. Maintaining and troubleshooting of Linux based DHCP Server & IP Net-Centre Server for Guest use.• Managing the team to provide 24x7 supports.

Bachelor Of Technology (B.Tech.), Computer Science And Engineering

Completed Bachelor of Technology in Computer Science

Higher Secondary, Science

Completed High school