- Analyzed oil and gas billing details and revenue for oil and gas customers- Worked to complete timely input of oil and gas revenue data for monthly, quarterly and year-end client reporting - Maintained accurate and complete record of customer information- Analyzed and researched solutions to resolve problems in complex accounts- Assisted with regulatory audits- Provided critical support to internal business partners and fiduciary team members- Accountable for day-to-day tactical and operational duties relating primarily to customer service, settlement reconciliation, accounting systems and operations, customer statements and other record-keeping tasks

- Managed case files for three full-time attorneys- Inputted and tracked attorney billing - Ensured timely delivery of all new correspondence - Coordinated court docket and deposition schedules for attorneys- Responsible for timely document filing at Oklahoma County Courthouse

- Inventoried and restocked movies and merchandise - Conducted cash transactions, operated and balanced cash register- Listened and provided resolutions for customer concerns and complaints