Ari Ochoa Email & Phone Number

Winter Park, Fl, Us

Lake Mary, Florida, United States

Oviedo, Florida, United States

I am the owner of a successful waxing studio in Oviedo, FL, specializing in eyebrow waxing and semi-permanent makeup, operating since December 2020.Skills and Responsibilities: • Delivered exceptional client experiences from initial contact to service completion, utilizing phone, text, email, and social media. • Developed and executed social media strategies and content creation, enhancing brand presence. • Expertise in photo and video editing for marketing and promotional purposes. • Proficient in using a range of systems and platforms, including Canva Pro, Gmail, Mailchimp, Squarespace, Shopify, Microsoft Office, and G Suite. • Managed email communications and scheduling, ensuring efficient and timely responses. • Demonstrated strong multi-tasking abilities, effectively handling multiple projects simultaneously.

Altamonte Springs, Florida, United States

My responsibilities at Waxing The City:- Greeting and assisting customers with scheduling appointments, memberships, product sales and customer service.- Full Body wax services to clients while also education them on services and products.- Maintained a clean work environment, completed inventory.- Fast paced work environment.

Lake Mary, Florida, United States

- Customer Experience: communicated with members to help resolve and de-escalate their issues through phone call and email.- Collaborated with other departments to research and resolve escalations.- Created job aids to train other employees on policies and procedures.- Created and organized excel reports to keep track of cases, department numbers, job aids, etc.- Experience with MHS,Macess, Salesforce, Excel, Microsoft, Outlook, Docusign- Assisted members and physicians with billing issues, ICD-10/CPT code issues, directed to departments to assist. Outreached on their behalf to resolve.

Lake Mary, Florida, United States

- Handled incoming calls to support our members and provide plan benefits for Medicare.- Collaborated with internal departments, hospitals, and doctors to help resolve member inquiries.- Fast-paced environment, handled multiple calls, systems, note taking all at once. Documented each account to keep track.- Experience with MHS,Macess, Salesforce, Excel, Microsoft, Outlook, Docusign