Lead, mentored, and developed a globally distributed team that has worked on projects such as a large-scale migrations of legacy microservices towards a efficient, and resilient architectural visionParticipated in incident management on call rotations and commander roles engaging AWS and GCP teams as needed.Cross-collaborated with other teams and stakeholders towards product features and releases Assisted in hiring highly-skilled senior engineers for our domain in addition to contributing to a new interactive way of hiring using personalized video content.

Supports AMAZING network engineers in the industries of healthcare, financial, and retail enterprises with day-to-day escalations and how to approach opportunitiesCoaches engineers in navigating difficult customer-facing interactions and setting expectations towards collaboration Assists staff in creating highly detailed, technical plans with networking, security, and cloud technologies for project objectives and deadlinesWorks closely with internal support, sales, and engineering teams towards potential solutions to high-stake situations Provoking immediate team to 'Think tank' through technical issues and promote collaboration through adaptive learningSubject Matter Expert in network, security, cloud, IaaS, and PaaS technologies, capabilities, and troubleshooting

Developed implementation templates and how-to guides for testing and deployment of network services. Managed relationships with various internal and non-technical business groups to ensure solutions delivered are in alignment with business goals and statement of work agreements. Completed a major network security project consisting of implementing a solution to deploy new corporate wireless policies that provided increased security with certificate based authentication, advanced reporting, posture checking of BYOD laptops, and a captive-portal guest network using Aruba technologies. Successfully designed a network solution to increase redundancy, ease of management and configuration, as well as simplify the existing network with a streamlined design approach.

Optimized clients’ challenging wireless environments in office and warehouse spacesProvided training to clients and associate consultants in Airwave and Aruba instant outdoor APsProvided senior support to clients in design, configuration, and troubleshooting of Aruba and Cisco WLANs’Designed wireless network designs for hospitality, offices, and commercial environments using Ekahau and AirMagnetGuided management in providing wireless tools and creating operational processes to increase efficiency, and quality work among the team

Configuring Cisco ASR9Ks'​,1Ks'​, 4500Xs'​, IOS devices in a high availability environment.Optimizing Aruba and Cisco WLANs' globally (802.11ac deployments). Being the network police by keeping devices in compliance with HPNA. Data analysis of network incidents.Being a awesome, upbeat, positive team lead that gets things DONE! A.K.A. The WLAN Queen.

Designed, implemented, and tested Cisco, Meru, Aruba, and Ruckus WLANs in high-density areas.Completed RF analysis of indoor and outdoor wireless areas.Launched several venues that were mission-critical to the business.Provided Tier 3 support to NOC on many Top 10, high-profile venues.Nicknamed the "WLAN Princess" :)

-Deployed small to medium sized WLANs' in hospitality industry-Configured Cisco autonomous based APs', with 2600 and 2750 series switches-Designed WLANs' for 10-60 Cisco Autonomous AP deployments-Analyzed RF using Air Magnet to perform detailed site survey analysis-Provided support to engineers in the field in Cisco IOS configurations and ISP related connection issues

 Hands-on experience in configuring base configs, serial links, access lists, firewalls, VLANS, VoIP phones (series 7600 and 7900) via CUCMX and Cisco IOS, and routing protocols on Cisco devices. Have installed, rebooted and troubleshooted Cisco routers, switches (mostly catalyst 3550 series), AP Aironet 1130g, and controllers.  Assisted in technical support up to the CCNA level to candidates via phone and e-mail. Accomplishments included configuring 3 routers and 3 switches from the ground up using solely command prompts within 1 hour and 16 minutes with little guidance or supervision and troubleshooting the same scenario in an hour with basic connectivity issues such as PPP, EIGRP, and wrong ip addresses.

Responsibilities included analyzing and developing personalized solutions for various clients and vendors for their business needs.Provided servicing for home and business solutions including internet, email, personal LAN networks, air card connectivity and other personal peripheral devices from brands such as Cisco, Linksys, Apple, Blackberry, Samsung, etc. Installed, troubleshooted, and configured routers, VoIP adapters, portable hotspots, and smart phones. Accomplishments included achieving and exceeding monthly departmental goals to meet projected sales quotas.